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Johannesburg: Credit and Collections Control Manager – Jhb North

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Job Description

Leading online retailer is looking for a dynamic Credit and Collections Control Manager. This position will report into the Financial Manager and CEO. Minimum Skills & Experience Requirements: 58 years experience in credit control, debt collections or financial operations with a large number of accounts Proven experience with high-volume payment allocations and bank reconciliations Strong financial administration and control discipline Demonstrated experience working with External Debt Collectors or Legal Collections Partners Ability to manage escalations, disputes and reconciliation complexity Experience operating in a regulated or compliance-sensitive environment Advanced Excel / systems capability (allocations tracking, reporting, data analysis, pivot tables, reconciliation analysis) Experience on Swordfish would be advantageous Management experience as the role supervises 2 experienced Collections Agents Preferred: BCom Accounting / Financial Management Credit Management Certification (ICM) would be advantageous Experience in collections restructuring, or high-risk collections environments Key Responsibilities: A. Financial Control & Allocations Daily payment allocations and verification against bank statements Exception handling (unidentified payments, partial payments, reversals) Allocation cut-off control to ensure agents work from accurate arrears data Oversight of refunds and customer repayment processing B. External Debt Collector (EDC) Coordination Daily/weekly handover of accounts to EDC Monitoring recovery performance and disputes Managing escalations, recalls, and customer queries Ensuring SLA adherence and data integrity C. Internal Early-Stage Collections Oversight Supervision of a reduced internal team (±2 direct reports) Focus on customers current to two months in arrears Preventing unnecessary escalation to legal collections D. Reporting & Risk Management Daily arrears movement reporting Weekly collections performance reporting Identification and escalation of systemic risks Maintenance of SOPs and contingency planning E. Critical for the role: Governance control and financial control over the debtors book, followed by collections performance improvement

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Accounting / Finance Jobs in Gauteng

In Gauteng, South Africa, the accounting and finance industry is a significant sector, offering various career opportunities for professionals with the right skills and qualifications. Typically, this field is driven by the growth of multinational corporations and local businesses in industries such as technology, financial services, and manufacturing. As a result, job seekers can expect to find a diverse range of roles available, from entry-level positions to senior leadership roles.

When it comes to salary expectations, accounting and finance professionals in Gauteng can generally expect to earn salaries that fall within broad ranges. Typically, salaries for entry-level roles start around R400 000 – R600 000 per annum, while more senior roles can command salaries ranging from R1 million to over R3 million per annum, depending on factors such as experience, company size, and industry sector. However, it’s essential to note that these are broad ranges, and actual salaries may vary widely.

Common skills required for accounting and finance roles in Gauteng include strong technical knowledge of financial management principles, analytical and problem-solving skills, attention to detail, effective communication skills, and proficiency in financial software and systems. Additionally, many employers also value candidates with experience in budgeting, forecasting, and financial analysis. In some cases, a degree or diploma in accounting, finance, or a related field may be required.

Industries that commonly employ accounting and finance professionals in Gauteng include the financial services sector, technology industry, manufacturing sector, and public sector entities. These sectors require skilled professionals to manage their finances, prepare budgets, and provide strategic guidance on financial matters. Job seekers can expect to find opportunities across these sectors, from small businesses to large multinational corporations.

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For those interested in pursuing a career in accounting or finance, there are many development opportunities available. Typically, professionals in this field can progress to senior roles, such as financial manager or director of finance, after gaining relevant experience and developing their skills. Additionally, many employers offer training programs and mentorship opportunities to support the career development of their employees.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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