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South Africa: Claims Administrator

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Job Description

The Claims Consultant will be responsible for overseeing and processing non-motor insurance claims from initiation to resolution. The successful candidate will assess claim validity, manage documentation, liaise with relevant stakeholders, and ensure that all claims are handled accurately, efficiently, and in accordance with company policies and regulatory requirements. Key Responsibilities Manage and process insurance claims from start to completion. Serve as the primary contact for clients, providing updates and addressing queries. Collect, verify, and maintain all relevant claim documentation. Assess claims to determine validity, coverage, and appropriate settlement amounts. Liaise with assessors, insurers, and other stakeholders to facilitate timely claim resolution. Ensure claims comply with policy terms, company procedures, and regulatory standards. Collaborate with internal teams to ensure effective communication and workflow. Deliver high-quality service and maintain strong client relationships. Identify and escalate potential risks or discrepancies promptly. Contribute to process improvements in claims management. Key Attributes Exceptional attention to detail and accuracy. Proactive and solutions-driven approach. Strong client service orientation. Excellent communication and negotiation skills. Collaborative team player. Requirements Matric (Grade 12) or equivalent qualification. Relevant insurance certifications (e.g., NQF Level 4, RE5) are advantageous . 25 years of experience in short-term insurance claims Strong analytical, decision-making, and problem-solving skills. Comprehensive understanding of short-term insurance products and claims processes. Remuneration Market-related salary based on experience. Only shortlisted candidates will be contacted

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How to Apply

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About Accounting / Finance Jobs in ZA

In the South African job market, Accounting and Finance positions are in high demand across various industries. Typically, these roles require a strong foundation in financial management, planning, and analysis. Generally, professionals with expertise in accounting and finance are sought after to support businesses in making informed decisions.

When it comes to salary expectations for Accounting and Finance roles in South Africa, it’s common for entry-level positions to start within the R300 000 – R500 000 per annum bracket. As one gains experience, salaries can increase to R800 000 – R1 200 000 or more, depending on factors such as company size, industry sector, and individual performance. However, it’s essential to note that these are broad ranges and actual salaries may vary significantly.

Common skills required for Accounting and Finance roles in South Africa include proficiency in financial software (e.g., Xero, Sage), strong analytical and problem-solving skills, attention to detail, excellent communication and interpersonal skills, and the ability to interpret financial data. Typically, candidates with a degree in Accounting or a related field are preferred, although experience and certifications can also be valuable.

The accounting and finance industry is diverse and can be found across various sectors, including financial services, technology, manufacturing, and more. In general, companies in these industries require professionals who can provide expertise on financial planning, budgeting, and forecasting. Often, these roles involve working closely with management to develop and implement financial strategies.

For those interested in pursuing a career in Accounting or Finance, there are several career progression paths available. Typically, entry-level positions lead to senior finance or accounting roles, such as financial controller or accountant manager. With experience and further education, professionals can move into leadership positions, including chief financial officer (CFO) or equivalent.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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