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Pietermaritzburg: Assistant Store Manager

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Job Description

Future Careers is seeking an experienced Assistant Store Manager for a well-known ladieswear retail brand based in Pietermaritzburg. The ideal candidate is a fashion-focused retail leader with a strong track record in driving sales, supporting store operations, motivating teams, and delivering exceptional customer service while maintaining high visual and operational standards. Description Support the Store Manager with daily store operations and overall performance Lead, coach, motivate, and manage staff to achieve sales and service targets Drive sales, turnover, and customer engagement on the shop floor Deliver consistently high levels of customer service and brand experience Manage stock control, receiving, replenishment, and shrinkage prevention Ensure visual merchandising and store presentation meet brand standards Assist with staff scheduling, performance management, and basic HR processes Ensure compliance with store policies, procedures, and operational standards Use store management systems and reports to support planning and performance Handle customer queries, complaints, and conflict professionally and effectively Maintain high ethical standards in all customer and employee interactions Must be able to work retail shifts, including weekends and public holidays Education Profile Matric (Grade 12) – essential A tertiary qualification in Retail Management, Commerce, or a related field – advantageous Minimum of 3-5 years experience in a supervisory or management role within a retail environment Proven experience in ladieswear or fashion retail – advantageous Strong track record in driving sales, customer service, and store performance Experience in stock control, merchandising, and store operations Working knowledge of store management systems Basic financial literacy, including sales reporting and target tracking Basic understanding of HR procedures and industrial relations Computer literate, with working knowledge of Microsoft Office (Outlook, Teams) Application Instructions

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Retail / wholesale Jobs in Msunduzi

In Msunduzi, the retail and wholesale sector is generally a significant contributor to the local economy, with many businesses employing individuals in various roles. Typically, this sector experiences fluctuating demand, particularly during peak holiday seasons, which can impact job security and work patterns. As such, it’s essential for job seekers to be adaptable and willing to adjust their schedules accordingly.

Salaries in the retail and wholesale sector vary widely, depending on factors such as level of experience, company size, and industry sector. Typically, entry-level positions may command a salary range of R15 000 to R30 000 per annum, while more senior roles can fetch salaries between R50 000 to R100 000 per year or more. However, it’s essential to note that these figures are only broad estimates and actual salaries may differ based on individual circumstances.

Common skills required for retail and wholesale positions include excellent communication and interpersonal skills, the ability to work effectively in a team environment, basic math skills, and attention to detail. Additionally, many roles in this sector require individuals to possess strong organizational and time management skills, as well as a willingness to adapt to changing store or inventory needs.

The retail and wholesale sector is often represented by various industry sectors, including financial services, technology, manufacturing, and food processing. These industries frequently employ sales representatives, stock controllers, and logistics coordinators, among other roles. It’s common for job seekers in this sector to progress through the ranks, gaining experience and taking on additional responsibilities as they gain expertise.

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Career development opportunities in retail and wholesale are often focused on providing training and development programs to support employee growth and advancement. Many companies invest in their employees, offering tuition fees for courses, mentorship schemes, and leadership development initiatives. By building strong relationships with employers and staying adaptable, job seekers can position themselves for success in this sector.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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