Johannesburg: Client Service Executive (Graduate) posted by CFS RECRUITMENT

We are a specialised insurance provider in Roodepoort seeking a Client Service Executive to deliver personalised, attentive service to our valued policyholders. This is an excellent opportunity for graduates to start their careers in insurance no prior experience required! You’ll be the first point of contact for our clients, helping to build strong relationships and ensuring their short-term insurance needs are always met.

Key Responsibilities:

• Build and grow relationships with clients to fully understand and anticipate their needs
• Proactively communicate and provide daily feedback to customers
• Answer client queries regarding our products and services
• Update systems and databases with all client information
• Create and maintain accurate client files
• Take ownership of policy renewals and retention
• Deliver solutions and resolve any client issues relating to their insurance policies
• Always provide exceptional, friendly, and professional service

What Were Looking For:

• Completed university degree (BCom preferred)
• Excellent academic record
• Fluent in both Afrikaans and English
• Outstanding verbal and written communication skills
• Positive, proactive, and professional attitude
• Strong administration and interpersonal skills
• Passion for delivering top-notch client service
• No previous experience necessary we provide full training!

What We Offer:

• Competitive and negotiable salary
• Supportive environment with on-the-job training
• Career growth opportunities within a reputable insurance company
• A positive and team-oriented workplace

How to Apply:
Please submit:

• Your updated CV
• Matric and university transcripts
• A recent head and shoulders photograph

Please Note:

• You must be able to reliably commute to, or plan to relocate to, Roodepoort, Gauteng, before starting.
• Bachelor’s degree (preferred)
• Fluency in Afrikaans and English is essential.

We look forward to receiving your application!