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South Africa: Front of House Assistant

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Job Description

About the Role

We are seeking a highly skilled Front of House Assistant to join our team at an upscale safari lodge. As a key member of our front-of-house staff, you will be responsible for providing exceptional guest experiences and ensuring seamless operational processes.

Key Responsibilities

  • Guest Check Ins and Check Outs
  • Guest Orientation
  • Room Checks
  • Assisting in the Curio shop
  • Hosting
  • Performing reception and administrative duties
  • Daily and month end finance related duties
  • Assisting with deliveries, invoicing and stocktaking
  • Ad hoc duties as required
  • Providing timeous support and communicating with other departments

Requirements

  • Grade 12
  • A formal hospitality qualification
  • At least 2 years experience as a FOH in a safari lodge
  • Demonstrable experience in reservations and stock systems
  • Proficiency in guest experience, administration and general IT
  • Experience working in a high-end luxury safari environment
  • Proven track record of delivering services to high-end hospitality guests

Qualifications

  • Formal education/certifications mentioned in the original description: None

Salary & Benefits

  • Salary information not specified in the original description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Admin / clerical / secretarial Jobs in ZA

The Admin / Clerical / Secretarial sector is a common and diverse field in the South African job market. Typically, roles within this sector are found across various industries, with a strong presence in the financial services sector, technology industry, and manufacturing sector. Generally, these positions are in high demand, especially in fast-paced and growing organisations.

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When it comes to salary expectations for Admin / Clerical / Secretarial professionals in South Africa, it’s generally difficult to provide a specific range due to variation in factors such as experience, company size, and industry sector. However, broad salary ranges can be offered as follows: For entry-level positions, salaries typically start around R15 000 – R25 000 per annum, while experienced professionals can expect higher salaries ranging from R40 000 – R80 000 per annum. These figures are subject to change and may not reflect the current market conditions.

Common skills required for Admin / Clerical / Secretarial roles include proficiency in Microsoft Office (particularly Word, Excel, and PowerPoint), excellent communication and organisational skills, attention to detail, and the ability to maintain confidentiality. Additionally, knowledge of accounting software and experience with email management tools are often beneficial. Strong problem-solving skills and the capacity to adapt to new systems and processes are also highly valued.

These roles can be found in various industry sectors, including financial services, technology, manufacturing, and public sector organisations. Many companies, both large multinationals like Google and Microsoft and local South African businesses, employ Admin / Clerical / Secretarial staff to ensure efficient day-to-day operations and administrative support.

Career development opportunities for Admin / Clerical / Secretarial professionals are generally available through training and development programs offered by employers. These may include courses in business administration, computer literacy, or languages. With experience and continuous learning, it’s possible for individuals in this field to progress into more senior roles or explore related fields such as human resources management, project coordination, or office management.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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