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South Africa: Sales – Call Centre Agents (Insurance) posted by AtripleA recruitment & temps

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Job Description

About the Role

Our Client in the Insurance Industry is seeking Call Centre Agents – Sales to join their team in Menlo Park, Pretoria. The successful candidate will be responsible for generating sales according to target and providing excellent customer service.

Key Responsibilities

• Sell policies (out bound)

• Apply product knowledge

• Capture policy on system

• Attend to client queries

• Process amendments on policies

• Responsible for own policy retention

Requirements

  • Formal Education:
  • Matric
  • Call Centre Certificate
  • Technical/Legal Certification:
  • RE 5 (Advantage)
  • Registration as an Employee Representative (Advantage)
  • Recognised qualification as per FSB (Advantage)
  • Experience:
  • 1 Years’ Experience as a call centre agent (outbound)
  • Insurance Industry

Qualifications

No formal qualifications are required.

Salary & Benefits

The basic salary is R6 995.00 per month, with commission available once a target of 160 sales per month is confirmed. Benefits include medical, provident, group risk life insurance.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Insurance Jobs in South Africa

In the context of Other Insurance positions in South Africa, it is common to find a steady demand for professionals who can manage and oversee insurance claims, policy administration, and risk management. Typically, this field operates within various industries, including financial services, technology, and manufacturing sectors.

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When it comes to salaries, broad ranges can be expected, with typically starting salaries ranging from R200 000 to R300 000 per annum for junior positions, increasing to around R500 000 to R700 000 per annum for more senior roles. However, please note that actual salaries can vary widely depending on factors such as the size of the company, industry sector, experience level, and qualifications held by the individual.

To excel in an Other Insurance role, common skills include strong analytical and problem-solving abilities, excellent communication and interpersonal skills, a solid understanding of insurance policies and regulations, and experience with policy administration software. Additionally, proficiency in Microsoft Office applications, particularly Excel, is often highly valued. Proficiency in languages such as Afrikaans or isiZulu may also be an advantage in certain contexts.

Other Insurance roles can commonly be found within the financial services sector, where companies that offer insurance products to individuals and businesses need professionals to manage claims and policy administration. Technology companies and manufacturing firms also frequently require staff with expertise in this field. In general, organisations across a range of industries value the skills and experience offered by professionals in Other Insurance roles.

Career progression for those in Other Insurance roles is generally good, with opportunities for advancement to senior positions or into specialist roles such as risk management or policy development. With experience and additional qualifications, individuals can progress into leadership roles within an organisation, or transition into related fields such as actuarial science or claims adjusting.


This information provides general career guidance. Actual salaries and requirements vary by employer.

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