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South Africa: 3PL Contract Manager

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Job Description

ROLES AND RESPONSIBILITIES: Corporate contracts and customer contact Meeting contract-reporting requirements. Meeting or wherever possible exceeding contractual KPIs. Provide great corporate customer care. Third Party Logistics (3PL) operations Oversee day-to-day running of the contracts 3PL operation. Manage monthly, and quarterly business reviews for the company’s 3PL customer. Monitoring P&L to deliver successful financial performance against budget. Audit 3PL billing to ensure accuracy. Ensure all 3PL transport assets are being managed efficiently. Develops tracking and improvement strategies around Key Performance Indicators such as on-time fulfillment, labour cost productivity per hour/unit/case, incident and safety rates, and inventory accuracy. Communicates these metrics to supply chain partners on a regular/set basis. Control of cataloguing and stock control. Ensure weekly and monthly stocktakes are correctly captured and reported to the relevant clients. Management of the company and client WMS. Oversee variance investigation. Conduct weekly meetings with 3PL Manager. Lead contract-specific investigations for variances and stock discrepancies. Other Duties Lead investigation and implement outcomes for major events. Manage industrial disputes and staff complaints. Actively recruit key staff including conducting interviews. Annual performance reviews for all contracted staff. Ensuring operational consistency during periods of personal leave. Represent the company to the highest standard both in and out of work.

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About Transport / logistics / warehouse Jobs in ZA

In South Africa’s transport, logistics, and warehouse sector, the job market typically offers a range of opportunities for those with the right skills. Generally, this field is in demand due to the country’s growing economy and increasing international trade. The industry is constantly evolving, driven by technological advancements and changes in global supply chains.

Salaries for roles in transport, logistics, and warehouse management vary widely depending on factors such as experience, company size, and industry sector. Typically, salaries range from R500 000 to R2 million per annum, with senior positions and those in larger companies often commanding higher salaries. However, it’s essential to note that these figures are broad estimates and can fluctuate based on individual circumstances.

Common skills required for roles in this field include excellent communication and problem-solving skills, attention to detail, physical stamina (for warehouse work), and a strong understanding of logistics management systems. Typically, employers also look for candidates with experience in inventory management, transportation operations, and supply chain coordination. Familiarity with transport management software and IT systems is often beneficial as well.

The industry sectors that commonly employ roles in transport, logistics, and warehouse management include financial services sector companies (such as banks), technology industry firms (including those involved in e-commerce), manufacturing sector businesses (e.g., automotive and pharmaceuticals), and retailers. These roles can provide a solid foundation for career advancement within the company or in related fields.

Career progression paths often involve moving into senior logistics or supply chain management positions, taking on leadership roles or specializing in specific areas such as operations or procurement. Development opportunities may include further education or training in areas like transportation management or logistics engineering.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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