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Johannesburg: Restaurant General Manager posted by Bianca Consulting

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Job Description

A general restaurant job description includes responsibilities like managing daily operations, overseeing staff, handling customer service, managing inventory, and ensuring compliance with health and safety standards . Required qualifications typically include previous experience (often in management), strong communication and leadership skills, and the ability to work in a fast-paced, flexible environment. Essential soft skills are strong leadership, problem-solving, and customer service, while technical skills can include using point-of-sale (POS) systems and managing budgets. Responsibilities Manage daily front-of-house and back-of-house operations. Oversee and lead staff, including hiring, training, scheduling, and performance management. Ensure a high level of customer service, handling complaints and feedback effectively. Manage inventory and supplies, placing orders for ingredients and beverages. Maintain financial records, including budgeting, payroll, and expense tracking. Ensure all health, safety, and sanitation regulations are followed. Motivate staff and ensure they are performing efficiently, especially during busy shifts. Qualifications and skills Experience: Previous experience in a similar management or supervisory role is often required. A degree in Hospitality Management or Business is a plus but not always mandatory. Leadership: Strong leadership, communication, and problem-solving skills are essential to motivate a team and handle issues. Customer service: A passion for customer satisfaction and excellent service is crucial. Operational skills: Proficiency in managing budgets, labor costs, and inventory is necessary. Adaptability: Flexibility to work various shifts, including nights, weekends, and holidays, is almost always required. Technical skills: Familiarity with POS systems and basic computer usage is important. Physical ability: The ability to stand for long periods and work in a physically demanding environment is required.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Gauteng

In the Gauteng region, the catering and hospitality industry is a thriving sector that employs a diverse range of professionals. Typically, job seekers can expect to find a mix of entry-level and experienced roles in this field, with common positions including chefs, waiters, event coordinators, and hotel management staff. Generally, the demand for skilled workers in this industry remains strong, driven by the growing tourism and events sectors in South Africa.

In terms of salary expectations, it’s difficult to provide a precise figure due to variations caused by factors such as experience, company size, and industry sector. However, broad ranges can be provided. Typically, entry-level positions within catering and hospitality may fall within the range of R20 000 to R40 000 per annum, while experienced roles can command salaries ranging from R60 000 to R120 000 or more, depending on the specific requirements of the position.

Common skills required for careers in catering and hospitality include excellent communication and interpersonal skills, attention to detail, and the ability to work under pressure. Other essential skills include basic knowledge of food preparation and presentation, customer service skills, and experience with event management software. In addition, many employers place a high value on staff certification, such as a Food Safety Certificate or Hospitality Diploma.

The catering and hospitality industry is diverse and encompasses various sectors, including the financial services sector, technology industry, manufacturing sector, and more. Many companies within these industries require skilled workers to manage their catering and event needs. Commonly, roles are found in urban areas such as Johannesburg and Pretoria, where there is a high concentration of businesses and events.

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For those seeking to advance in their careers within this field, opportunities for professional development exist throughout the industry. Typically, career progression can be achieved through experience, training, and certification. Many employers offer internal training programs or sponsorship for further education, which can provide a competitive edge in the job market. Overall, catering and hospitality professionals can expect to find rewarding and challenging roles within this dynamic sector, with opportunities for growth and development throughout their careers.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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