Job Description
About the Role
We are seeking a Sales Assistant to join our team at Birkenstock V&A Waterfront in Cape Town. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth.
Key Responsibilities
- Acknowledge every customer within 30 seconds
- Deliver excellent customer service to every customer following the Birkenstock customer service procedures
- Establish customers’ needs and use technical knowledge to demonstrate benefits
- Close the sale & secure add on sales
- Invite customers to back & turn them into Birkenstock fans
- Monitor daily sales against individual budget every few hours
- Replenish footwear, apparel, and accessories from storeroom daily
- Minimize shrinkage by zoning the store, acknowledging customers, and following the Birkenstock changing room policy
- Ensure stock entries in POS systems are accurate
- Process deliveries by checking quantities, invoices, tagging, hanging, and pricing product
- Record customer orders
- Maintain store housekeeping daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing counter area, and tidying change rooms
- Assist manager with open and closing the store
Requirements
- Grade 12 or Equivalent
- Min. 6 months customers services experience
- Birkenstock knowledge advantageous (not essential)
Qualifications
- None mentioned
Salary & Benefits
- Comprehensive health benefit
- Quarterly Uniform allowance
- Staff discount (50% off for you and your family across all the brands within the group)
- Company performance incentive scheme
- Long-service incentives
- Holistic Employee Wellness programme
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in Western Cape
The sales industry in Western Cape is typically characterized by a competitive job market, with a high demand for skilled professionals who can drive revenue growth and build strong relationships with clients. Generally, the job market trends in this field are influenced by the overall economic climate and the specific needs of various industries.
In terms of salary expectations, it’s common to find sales positions paying salaries that range from around R300 000 to R600 000 per annum, depending on factors such as experience, company size, and industry sector. However, it’s essential to note that these are broad estimates, and actual salaries can vary significantly based on individual circumstances.
Typically, a successful sales professional in Western Cape should possess a range of skills, including strong communication and interpersonal skills, the ability to build rapport with clients and colleagues alike, and a solid understanding of marketing principles and product knowledge. Common skills also include negotiation and closing techniques, sales strategy development, and data analysis and reporting. Additionally, proficiency in Microsoft Office and CRM software is often an added advantage.
The technology industry, financial services sector, and manufacturing sector are among the most common industries that employ sales professionals in Western Cape. Other sectors, such as healthcare and education, also have a presence of sales roles.
In terms of career development, sales professionals in Western Cape can expect to progress through various stages, from entry-level sales positions to senior account management or sales leadership roles. Opportunities for training and professional development are often available, including sales certifications, product knowledge updates, and industry-specific conferences. As experience grows, so does the scope of responsibilities, with sales professionals taking on more complex sales strategies, managing larger client portfolios, and contributing to sales team performance metrics.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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