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Johannesburg: Claims Coordinator

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Job Description

About the Role

We are seeking a skilled Claims Coordinator to join our team, responsible for managing multiple insurer accounts and coordinating assessments and repairs for residential and commercial security systems.

Key Responsibilities

  • Managing multiple insurer accounts (ABSA, Standardbank, Nedbank, Old Mutual, and other major partners)
  • Coordinating assessments and repairs for residential and commercial security systems
  • Compiling detailed reports and quotations based on assessor feedback
  • Managing client appointments and maintaining clear communication throughout the claims process
  • Working with our nationwide network across Gauteng, KwaZulu-Natal, Western Cape, and Mpumalanga
  • Supporting our response operations
  • Administrative duties including filing, organizing, and office management

Requirements

  • 3-5 years’ experience in insurance claims coordination or similar role
  • Strong experience with major South African insurers (ABSA, Standardbank, Nedbank, Old Mutual, etc.)
  • Excellent administrative skills with attention to detail
  • Project coordination experience – ability to manage multiple accounts simultaneously
  • Strong communication skills – comfortable liaising with clients, assessors, and internal teams

Qualifications

  • Tertiary qualification in Business, Marketing, or related field (Advantageous)
  • Valid driver’s license (own vehicle advantageous)

Salary & Benefits

  • Salary details not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Admin / clerical / secretarial Jobs in Gauteng

Admin / clerical / secretarial positions are in high demand across Gauteng, with the job market typically experiencing steady growth in this field. The financial services sector, technology industry, and manufacturing sector are among those commonly employing administrative staff, as they require efficient organisation and support functions to operate effectively.

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In terms of compensation, salaries for admin clerical secretarial roles vary widely depending on factors such as level of experience, company size, and industry sector. Generally, entry-level positions may command a salary range of around R10 000 – R20 000 per month, while more senior roles can earn between R30 000 – R60 000 per month or more, depending on individual qualifications and performance. However, it’s essential to note that these figures are only rough estimates and can vary significantly based on the specific employer and industry.

Typically, admin clerical secretarial roles require a range of key skills, including proficiency in Microsoft Office software, excellent communication and interpersonal skills, attention to detail, organisational abilities, and technical knowledge of HR systems or other relevant software. Additionally, many employers also value candidates with experience in customer service, data entry, or bookkeeping.

These roles are commonly found in various industries, such as financial services, technology, manufacturing, and healthcare. In the finance sector, for example, administrative staff may be responsible for providing support to accountants or financial analysts, while in the tech industry, they might assist software developers or IT project managers with administrative tasks.

Career development opportunities for admin clerical secretarial professionals are often extensive, with many roles offering a clear pathway to more senior positions. With experience and additional training, individuals can move into specialist roles such as HR administrator, operations manager, or even management positions.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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