Job Description
About the Role
The Restaurant General Manager (RGM) role is a critical part of our success, providing overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence. This role forms part of a structured succession pathway, starting with a supervised training phase at Voorbaai or Heiderand before assuming full RGM responsibilities.
Key Responsibilities
- Build People Capability: Facilitating restaurant training programmes and onboarding for all restaurant staff to company standard to enable them to maximise performance and realise their career potential.
- Coaching on the floor; give regular feedback, recognition and corrective guidance to sustain high performance.
- Engagement & retention: Creating a positive work environment; implement fair practices and processes, growth pathways and recognition.
- Performance management: Setting goals, conducting reviews, and addressing performance/IR matters promptly.
- Recruitment and maintaining Bench strength: Recruiting, Developing Operational Leaders and maintaining a healthy bench of developed and capable team members.
Requirements
- Minimum Grade 12 / Matric
- Advantageous: Tertiary certification and/or Diploma in supply chain, Hospitality, or related field
- Essential: 3-5 years’ management experience in a Quick Service Restaurant (QSR), retail or hospitality environment with proven ability to lead large teams and manage multiple shifts.
- Ability to interpret and act on P&L statements, manage budgets, control labour, food costs, and other controllables
- Proficient with MS Office (Word, Excel, PowerPoint, Outlook) and comfortable using POS systems and operational reporting tools
Qualifications
N/A
Salary & Benefits
N/A
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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