Job Description
About the Role
Servi Contact is seeking an experienced Retentions Sales Agent to join our dynamic call centre team. We are looking for a driven individual with strong communication and negotiation skills to help drive sales growth and deliver excellent customer service.
Key Responsibilities
- Make outbound calls to customers to discuss retention options
- Negotiate contracts and agreements with customers
- Meet or exceed daily/weekly sales targets
- Work independently and as part of a team to achieve sales goals
Requirements
- Minimum 1 year call centre experience (sales/retentions preferred)
- Strong communication and negotiation skills
- Target-driven with a positive attitude
- Ability to work independently and as part of a team
Qualifications
- Formal education or relevant certifications not specified
Salary & Benefits
- Straight working hours
- No weekends
- Uncapped commission
- Attractive incentives
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in eThekwini
In the eThekwini region, the sales industry is driven by various sectors, including financial services, technology, and manufacturing. Typically, companies in these sectors require sales professionals who can effectively communicate with clients, understand their needs, and provide solutions to drive revenue growth.
Generally, sales positions in eThekwini offer competitive salaries, typically ranging from R500 000 to R1 500 000 per annum, depending on factors such as experience, company size, industry sector, and performance. However, please note that actual salary figures can vary significantly, and these ranges are only a broad guide.
Common skills required for sales roles in eThekwini include strong communication and interpersonal skills, the ability to build relationships with clients, a solid understanding of products or services, negotiation and closing techniques, and technical skills such as CRM software proficiency. Additionally, many successful sales professionals possess a degree or diploma in business studies, marketing, or a related field.
Industries that commonly employ sales roles include financial services sector companies, technology industry players, manufacturing sector businesses, and e-commerce platforms. In these sectors, sales representatives often work with clients to understand their needs, provide solutions, and drive revenue growth.
For those interested in pursuing a career in sales, there are various opportunities for development and progression. Many companies offer training programs and mentorship schemes to help employees develop their skills and advance in their careers. Typically, experienced sales professionals can move into leadership roles or transition into related fields such as account management, business development, or sales management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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