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George: Technical Manager (Office Automation) – George

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Job Description

About the Role

The Technical Manager will lead and oversee the Office Automation technical team, driving operational control, workflow planning, technical standards, and service excellence across the region. This role is responsible for ensuring efficient scheduling, high-quality installations and support services, strong customer satisfaction, and continuous technician development.

Key Responsibilities

  • Lead, supervise, and support Office Automation technicians and technical support staff.
  • Maintain a strong working knowledge of Office Automation hardware and software.
  • Plan, schedule, and coordinate installations and system set-ups.
  • Structure daily and weekly workflows and allocate resources effectively.
  • Monitor logged calls and technician reports to ensure SLA timeframes are met.
  • Track technician performance through KPIs and productivity reporting.
  • Set clear performance targets and provide coaching and ongoing development.
  • Identify skills gaps and coordinate technical training.
  • Prepare daily, weekly, and monthly technical performance reports.
  • Manage and control technical spares, stock levels, and stores organisation.
  • Produce monthly and annual spares usage reports.
  • Oversee and inspect the technical vehicle fleet for maintenance and compliance.
  • Develop and manage standby rosters for after-hours support coverage.

Requirements

  • Grade 12 (Matric) qualification.
  • 3-4 years’ supervisory or management experience in a technical environment.
  • Proven experience within the Office Automation industry.
  • IT technical experience in an Office Automation environment.
  • Valid driver’s licence.
  • Willing and able to travel.
  • Must reside in or around George, Western Cape.

Qualifications

(No qualifications mentioned in original description)

Salary & Benefits

(No salary information mentioned in original description)

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in Eden

The IT and computing industry is a vibrant sector in Eden, South Africa, with a growing demand for skilled professionals to drive innovation and technological advancements. Typically, job seekers in this field can expect a strong career foundation in areas such as software development, data analysis, and cybersecurity.

Generally, salaries for IT and computing professionals in Eden fall within broad ranges that vary depending on factors like experience, company size, industry sector, and specific role requirements. While it’s difficult to pinpoint exact figures, salaries often range from R200 000 to R600 000 per annum for entry-level positions, with senior roles commanding higher salary brackets, typically ranging from R500 000 to R1 000 000 per annum or more, depending on the individual’s expertise and industry demands.

Common skills required for IT and computing roles in Eden include proficiency in programming languages such as Java, Python, or C++, knowledge of software development methodologies like Agile or Scrum, experience with data analysis tools like Excel, SQL, or Tableau, understanding of cybersecurity principles, and familiarity with cloud-based technologies. Additionally, skills in areas like mobile app development, artificial intelligence, and machine learning are often sought after.

The IT and computing industry is a common employer across various sectors, including the financial services sector, technology industry, manufacturing sector, and more. These roles can also be found in government institutions, educational establishments, and non-profit organizations. As the digital landscape continues to evolve, it’s essential for job seekers to stay adaptable and committed to ongoing learning and professional development.

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Career progression paths for IT and computing professionals in Eden often involve moving into senior technical roles, taking on leadership positions, or transitioning into management or consulting careers. Many companies also offer opportunities for training and upskilling, allowing employees to expand their skill sets and advance in their careers. With the constant evolution of technology, there is always a need for skilled IT professionals who can drive innovation and growth in various industries.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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