Port Elizabeth: Telecommunications Technician posted by PerformIT Personnel

March 1, 2026 Jobs in Eastern Cape Central

PerformIT Personnel

Nelson Mandela Bay

IT / Computing / Software

Job Description

A renowned company in Port Elizabeth is seeking an experienced Telecommunications Technician to join their growing technical team. This is a hands-on, telecoms-first role focused on VoIP, SIP, PBX systems, and voice-centric networking. The successful candidate must have a deep understanding of how voice networks function end-to-end — from ISP handoff through to handset — and be confident working on business-critical communication systems where downtime is not an option. Role Overview You will be responsible for the installation, configuration, support, and optimisation of customer and internal telecommunications environments. This role is not general IT support and requires strong, practical telecoms experience, particularly with 3CX, Yeastar, SIP trunking, VLANs, routing, and QoS. Required Skills & Experience Proven experience with 3CX and/or Yeastar Strong understanding of VoIP, SIP, RTP, NAT, and firewalls Experience configuring VLANs and QoS for voice traffic Solid knowledge of IP networking fundamentals (TCP/IP, subnetting, routing) Experience with business-grade routers and switches Strong troubleshooting skills and attention to detail Comfortable working on customer sites and at heights Valid Driver’s Licence and own vehicle Key Responsibilities VoIP & PBX Systems Install, configure, and maintain 3CX and Yeastar PBX systems Provision and manage SIP trunks, DID numbers, and call routing Configure IVRs, ring groups, call queues, voicemail, and call reporting Perform PBX upgrades, backups, restores, and migrations Diagnose and resolve call quality issues (jitter, latency, packet loss, echo) Telecommunications Infrastructure Deploy and support IP telephony solutions for business clients Configure and troubleshoot SIP, RTP, NAT, and firewall rules Install and provision IP phones, softphones, and DECT systems Integrate PBX platforms with CRM and third-party systems where required Voice-Focused Networking Configure VLANs for voice traffic Implement and troubleshoot QoS prioritisation Work with routers, switches, and firewalls (MikroTik, Ubiquiti, TP-Link, etc.) Ensure correct subnetting, routing, and NAT policies Identify and resolve network bottlenecks affecting voice performance Fault Finding & Support Diagnose telecom faults across LAN, WAN, ISP, and PBX layers Perform remote and on-site troubleshooting Analyse call logs, SIP traces, and packet captures Maintain system uptime and respond urgently to outages Installations & Projects Perform on-site telecom installations and commissioning Assist with structured cabling, cabinet builds, and equipment mounting Support project rollouts, upgrades, and migrations Security & Reliability Secure PBX systems against SIP attacks and toll fraud Maintain firmware updates across telecom equipment Ensure backup and disaster recovery procedures are in place

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About IT / Computing / Software Jobs in Nelson Mandela Bay

The IT and computing industry is a growing sector in Nelson Mandela Bay, with many companies seeking skilled professionals to fill various roles. Typically, job seekers in this field can expect a high demand for talent, particularly in areas such as software development, data analytics, and cybersecurity. Generally, these professionals are in high demand across various industries.

Salary expectations for IT and computing professionals in Nelson Mandela Bay are often on the higher side, but can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may start within a salary range of R400 000 to R600 000 per annum, while senior roles can command salaries ranging from R1 200 000 to R2 500 000 or more, per annum. However, it’s essential to note that these figures are broad estimates and actual salaries can differ significantly depending on the specific employer and industry.

Common skills required for IT and computing roles in Nelson Mandela Bay include proficiency in programming languages such as Java, Python, and C++, as well as experience with database management systems like MySQL and MongoDB. Typically, strong analytical and problem-solving skills are also highly valued, as are excellent communication and teamwork abilities. Additionally, knowledge of cloud computing platforms like AWS and Azure is often desirable. In terms of industry sectors, common employers include the financial services sector, technology industry, manufacturing sector, and public sector organisations.

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Career development opportunities for IT and computing professionals in Nelson Mandela Bay are numerous. Typically, career progression paths may involve moving from entry-level positions to senior roles within a company, or pursuing further education and training to specialise in a particular area. Many companies also offer opportunities for professional development through training programmes, mentorship schemes, and networking events.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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