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Cape Town Region: Zmo 18008 – Assistant Front Office Manager posted by Professional Career Services

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Job Description

About the Role

Our client, a reputable hotel in Cape Town, is seeking an Assistant Front Office Manager to support the leadership of their front office team. The ideal candidate will be a motivated individual with strong organizational, communication, and customer service skills.

Key Responsibilities

  • Oversee front office administrative functions, ensuring accuracy, efficiency, and compliance with hotel standards and procedures
  • Maintain exceptional customer service levels when implementing front office action plans, schedules and systems
  • Handle guest liaison with professionalism, providing prompt responses, thorough follow-up and anticipating guest needs
  • Actively promote and support food and beverage initiatives to enhance the guest experience
  • Apply and interpret human resource policies and legislative requirements for effective implementation
  • Manage room inventory with careful adherence to checklists and established systems
  • Collaborate across departments and contribute individually to uphold high-quality service standards

Requirements

  • Matric (NQF Level 4) with strong numeracy and English communication skills (verbal and written)
  • Diploma or equivalent qualification from a recognised hotel or tourism school
  • At least 2 years’ supervisory or management experience in a front-of-house environment

Qualifications

  • No qualifications mentioned.

Salary & Benefits

  • Medical Aid contribution
  • Provident Fund

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Western Cape

The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.

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Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.

Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.

The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.

For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.

View Job  Eastern Cape: Part-time marketer posted by Diginu


This information provides general career guidance. Actual salaries and requirements vary by employer.



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How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Posted in Jobs in Cape Peninsula, Jobs in Cape Town Region, Jobs in South Africa, Jobs in Western Cape

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Cape Town Region: Zmo 18008 – Assistant Front Office Manager posted by Professional Career Services

Advertisement



Job Description

About the Role

Our client, a reputable hotel in Cape Town, is seeking an Assistant Front Office Manager to support the leadership of their front office team. The ideal candidate will be motivated with strong organizational, communication, and customer service skills, able to thrive in coordinating daily operations and ensuring exceptional guest experiences.

Key Responsibilities

  • Oversee front office administrative functions, ensuring accuracy, efficiency, and compliance with hotel standards and procedures
  • Maintain exceptional customer service levels when implementing front office action plans, schedules, and systems
  • Handle guest liaison with professionalism, providing prompt responses, thorough follow-up, and anticipating guest needs
  • Actively promote and support food and beverage initiatives to enhance the guest experience
  • Apply and interpret human resource policies and legislative requirements for effective implementation
  • Manage room inventory with careful adherence to checklists and established systems
  • Collaborate across departments and contribute individually to uphold high-quality service standards

Requirements

  • Matric (NQF Level 4) with strong numeracy and English communication skills (verbal and written)
  • Diploma or equivalent qualification from a recognised hotel or tourism school
  • At least 2 years’ supervisory or management experience in a front-of-house environment

Qualifications

No formal qualifications mentioned.

Salary & Benefits

Medical Aid contribution, Provident Fund

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Catering / hospitality Jobs in Western Cape

The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.

Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.

Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.

The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.

For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.

View Job  Cape Town Region: Hotel Head Concierge. posted by Career Pathfinders


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town Region, Western Cape


Job Seeker Tip

Consider temporary or contract work to gain experience and potentially convert to permanent roles.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Polokwane: Payrol Clerk

Jobs in Capricorn March 5, 2026
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Payroll Clerk (H26034) Based: Polokwane, Limpopo Salary: R 15 000 to R 18 000 pm Requirements and Duties: Formal Qualification…

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Payroll Clerk (H26034) Based: Polokwane, Limpopo Salary: R 15 000 to R 18 000 pm Requirements and Duties: Formal Qualification…

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Catering hospitality

Great Chefs start by mastering the fundamentals. At The President Hotel, our kitchen is built on teamwork, discipline, and pride…

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Exceptional guest experiences are built on the details guests may never see, but always feel. At The President Hotel, immaculate…

View Job

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Exceptional guest experiences are built on the details guests may never see, but always feel. At The President Hotel, immaculate…

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Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town Region, Jobs in South Africa, Jobs in Western Cape

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