| Date | 2024-11-04 |
|---|---|
| Job Title | Client Success Manager |
| Employer | Sandi Crowther Recruitment More Information |
| Salary | 0 |
| Category | Sales Marketing |
| Location |
Kwazulu Natal / Durban |
Job Summary
Responsibilities:
-
Build and maintain strong client relationships and act as the primary advocate for clients, understanding their businesses and industries deeply
-
Serve as a consultant to clients, offering strategic advice and solutions to address their needs and challenges
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Lead the onboarding process for new clients, ensuring a smooth transition and integration
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Identify opportunities for growth and expansion within client accounts, collaborating with internal teams to capitalize on these opportunities
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Secure contract renewals by demonstrating the value of the Agency`s services and solutions
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Take on a high-level project management role, overseeing client projects and ensuring they progress according to plan
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Manage communications with clients, ensuring clear and effective exchange of information and updates
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Prepare comprehensive conference reports to document discussions, decisions, and action items from client meetings
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Ensure that the right resources and expertise are allocated to client projects, facilitating their success and advancement
Requirements:
-
Matric + relevant Degree (Communications, Brand Management or similar)
-
Previous experience working in a Digital / Advertising Agency is essential
-
Some digital marketing experience is ideal
- Experience in delivering client-focused solutions based on customer needs
Apply: Sandi Crowther Recruitment
Client Success Manager position available in Kwazulu-Natal, Durban. This job position was posted by Sandi Crowther Recruitment. The job has been posted as a char8000 ad on 2024-11-04 at 21:07:48 in the Sales Marketing category
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