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Johannesburg: Campaign Manager – Insurance posted by CallForce

Date 2024-11-24
Job Title Campaign Manager – Insurance
Employer CallForce
More Information
Salary 0
Category Professions
Location Gauteng
/ Johannesburg

Job Summary

  • Manage an outbound sales team to achieve and exceed performance targets for insurance campaigns.
  • Support the teams with coaching, guidance, and mentorship to meet campaign expectations.
  • Use excellent interpersonal and communication skills to build and manage client relationships, manage client expectations and deliverables through consistent engagements.
  • Closely monitor and report on campaign performance, as well as address challenges and concerns which could hinder performance.
  • Work closely with Senior Management to ensure campaign reporting is compiled and submitted at the desired intervals.
  • Initiate employee incentives to drive performance on the floor.
  • Continually review internal systems, procedures, and processes to ensure resource and operational efficiency, and make appropriate recommendations for changes.
  • Oversee quality control and other compliance applicable to the client and local legislation.
  • Work closely with QA to ensure quality is never comprised, and non-adherence is attended to swiftly.
  • Ensure agent KPI`s are completed, and the relevant interventions are taken to address nonperformance.

Campaign Manager – Insurance position available in Gauteng, Johannesburg. This job position was posted by CallForce. The job has been posted as a premium ad on 2024-11-24 at 13:23:27 in the Professions category

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