| Date | 2024-11-27 |
|---|---|
| Job Title | Linux Telephony Technical Support Engineer – 100% Remote – R 1.08M Pa |
| Employer | More Information |
| Salary | 1 080 000 |
| Category | It Computing Software |
| Location |
Gauteng / Johannesburg |
Job Summary
An opportunity for a Linux Telephony Technical Support Engineer has been made available with an international pioneer that is an award- winning recognized by industry influencers, associations and publications. Being part of the team Your role will be crucial in ensuring that customers receive prompt and effective assistance with technical issues related to products or services provided by the organization.
Requirements:
Bachelors degree in a related field (e.g., Computer Science, IT, Business) is preferred, along with several years of experience in technical support or a similar role Industry experience with Voice Recording Telephony systems (Microsoft Teams, Cisco, Avaya, RingCentral, Broadsoft, etc.) SIP Signaling with a solid understanding of the protocol Linux and Windows Server Microsoft Azure Network Windows networking Wireshark / WinPcap
Responsibilities:
Team Leadership: Manage and mentor a global team of technical support professionals Foster a collaborative and high-performance culture Strategy Development: Develop and implement support strategies that align with company goals Analyze support metrics to identify trends and areas for improvement Resource Management: Manage resources effectively, including Stang levels, budget allocation, and technology infrastructure to support the technical support team“s operations Customer Engagement: Ensure high levels of customer satisfaction through effective support solutions Engage with key customers to understand their needs and feedback Process Improvement: Streamline support processes and develop best practices Implement new technologies and tools to enhance support efficiency Technical Expertise: Stay informed about the organization“s products or services, as well as industry trends and best practices in technical support Provide guidance to your team on complex technical issues Reference Number for this position is GZ59883 which is a permanent Remote position client based in Johannesburg offering a cost to company salary of R1.08m per annum
Linux Telephony Technical Support Engineer – 100% Remote – R 1.08M Pa position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2024-11-27 in the It Computing Software category
Click Go Apply to apply online!
You might also like to look at the available jobs in the same area.
Apply directly for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.
We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.
Here are some more related positions
Johannesburg: Linux Telephony Technical Support Engineer – 100% Remote – R 1.08M Pa
An opportunity for a Linux Telephony Technical Support Engineer has been made available with an international pioneer that is an award- winning recognized by industry influencers, associations and publications. Being part of the team Your role will be cruc
View Job
Linux Telephony Technical Support Engineer – 100% Remote – R 1.08M Pa
Email Alerts
Click the button below and submit your email to receive email alerts with the latest jobs.
This service is offered by Result Generation
We do not save your information, and your email is the only information we forward to the service.
If you wish to unsubscribe, please click here
