| Date | 2025-01-17 |
|---|---|
| Job Title | Junior It Technician |
| Employer | More Information |
| Salary | Market related Monthly |
| Category | It Computing Software |
| Location |
Endumeni / Dundee |
Job Summary
Key
Responsibilities:
Assist in the setup and configuration of PCs, laptops, printers, and other IT equipment, including remote install, configure, and troubleshooting of computer hardware, software, and peripherals at the mining sites Diagnose root cause problems, determine possible solutions and repair accordingly. Record causes and solutions and update and finalize all completed job cards/helpdesk queries with this information once functionality has been established Request approval for replacement of hardware and replace when required and test for proper functionality Diagnose any allocated network problems, plan and execute solutions, monitor progress and test functionality Install new assets, devices, hardware and software and network equipment as per job card request Compile replacement capital list annually. Repossess and store unused workstations on personnel movement To maintain and manage assets, devices, network, hardware and software infrastructure according to allocated job cards and in accordance with operating procedures Conduct mini risk assessment in own area of work and within span of control prior to every task performed All defects and status of tools and equipment are recorded, signed and handed over to the supervisor Relevant tools and electrical equipment is maintained and functional and utilized according to manufacturer specifications Perform housekeeping duties when and where necessary Follow waste management procedure when necessary Perform routine maintenance and upgrades on IT Related systems to ensure optimal performance and security Provide technical support for Microsoft 365 applications, including troubleshooting issues related to Office Suite tools, ERP and other software and technologies Manage user accounts, permissions, and access rights within MS 365 environment Collaborate with Head office and remote IT teams to resolve complex technical problems and implement effective solutions Monitor and maintain network infrastructure, ensuring reliable connectivity and smooth operation of LAN and WAN systems Troubleshoot network issues, including connectivity problems, DNS, DHCP, and firewall configurations Conduct regular backups and ensure data integrity and disaster recovery procedures are in place Stay up-to-date with the latest advancements in IT technology and propose enhancements to optimize system performance Provide training and technical guidance to end-users on various IT tools and applications Adhere to IT policies, procedures, and security protocols to protect sensitive data and maintain regulatory compliance
Minimum
Requirements:
Relevant IT Diploma/Degree 3 yearsâ?? of relevant experience in Desktop Technician Level 1 / Lan/Wan Management Familiarity with biometric software and ERP systems Strong communication and interpersonal skills Ability to identify, analyse and resolve technical issues efficiently
Junior It Technician position available in Endumeni, Dundee. This job position was posted by . The job has been posted on 2025-01-17 in the It Computing Software category
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