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Western Cape: Social Media Coordinator posted by Communicate Finance

Date 2025-01-19
Job Title Social Media Coordinator
Employer Communicate Finance
More Information
Salary 300000
Category Professions
Location Western Cape
/ Western Cape

Job Summary

Job Description:
In this role, you’ll take charge of planning, managing, and executing social media and direct marketing campaigns across various digital channels supportive to the annual marketing plan provided by the marketing team. Working closely with the marketing team, you`ll bring innovative ideas to life, growing our online communities, attracting new audiences through meaningful and effective conversations.
 
You’ll also play a key role in supporting the paid social media strategies in collaboration with our Digital Marketing Specialist
 
The ideal candidate will have a deep understanding of social media best practices and the ability to adapt messaging to fit the brand and resonate with different platforms
 
If you’re ready to make an impact, craft compelling content, and elevate a brand voice that inspires and engages, we’d love to hear from you!
 
Key

Responsibilities:


Content Creation & Curation:
Craft and deliver high-quality, engaging content optimised for each platform
Schedule posts and manage ad hoc updates, including during evenings, weekends, and public holidays
Collaborate with internal teams to align content with overall campaigns and initiatives
 
Community Engagement & Management:
Foster connections by responding to comments and messages in collaboration with the customer support team
Address consumer concerns, coordinate with relevant departments, and recommend solutions
Navigate sensitive topics by determining when and how to engage with customers professionally
  
Paid Social Media and Campaign Management
Work alongside the digital marketing team to execute paid social media campaigns
Plan and coordinate the launch of major social media initiatives and content rollouts

Performance Tracking and Insights
Monitor and report on key social media metrics, providing actionable insights and direct marketing analytics to improve engagement and ROI
Identify pathways to monetisation and align efforts with broader business goals by being innovation and proactive
 
Trend Analysis & Innovation:
Keep informed about emerging trends in social media, content marketing, and digital communication strategies
Regularly experiment with new platforms, and e-commerce such as Amazon and TikTok Shop to enhance social media performance and audience engagement

Skills and Qualifications:
Experience building brand engagement on social media platforms (including Facebook, Instagram, X, TikTok, LinkedIn, YouTube)
Experience with email marketing platforms
Experience with Google Analytics and social media reporting tools
 
 
Contact Jade Lee Geldenhuys on Communicate Finance
Social Media Coordinator position available in Western Cape, Western Cape. This job position was posted by Communicate Finance. The job has been posted as a char8000 ad on 2025-01-19 at 01:09:13 in the Professions category

Click Go Apply to apply online!


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Posted in Jobs in Western Cape

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Western Cape: Social Media Coordinator posted by Communicate Finance

Date 2025-01-19
Job Title Social Media Coordinator
Employer Communicate Finance
More Information
Salary 0
Category Professions
Location Western Cape
/ Western Cape

Job Summary

Key Duties
Community Engagement and Content Management
Craft tailored content for various social media platforms to boost audience interaction and build community loyalty
Actively engage with users by replying to comments and messages while working closely with the customer service team to provide prompt responses
 
Data Analysis and Social Media Strategy
Plan and execute the launch of new content and major campaigns across digital platforms
Track and evaluate social media performance metrics to uncover opportunities for improvement and revenue growth
Provide strategic recommendations for addressing complex consumer inquiries on social platforms
 
Paid Advertising and Platform Development
Collaborate with the Digital Marketing Specialist to design and execute paid advertising campaigns on social media
Identify and explore new digital marketplaces like TikTok Shop and Amazon to expand the brand’s reach and visibility
 
Problem Solving and Consumer Relations
Address customer concerns by coordinating with internal departments, such as product development and customer service, to find effective solutions
Assess situations on social platforms to decide when the company should engage or step back from discussions
 
Innovation and Digital Tools
Stay informed about the latest social media trends and technologies, implementing tools that align with the brand’s needs
Support the launch of new initiatives to strengthen digital engagement
 
Skills and Qualifications
Extensive experience managing social media accounts on platforms like Instagram, Facebook, TikTok, LinkedIn, X, and YouTube
Knowledgeable in email marketing strategies and tools
Advanced proficiency in analyzing data through tools like Google Analytics and social media reporting software
 
 
Core Competencies
Communication and Relationship-Building
Exceptional written and verbal communication skills in English, with the ability to navigate challenging conversations effectively and build trust with users
  
Multitasking and Precision
Adept at managing multiple tasks and priorities simultaneously, ensuring deadlines are met with high-quality results
A keen eye for detail to maintain consistency and accuracy in all work
 
Critical Thinking and Decision-Making
Strong problem-solving abilities, especially under pressure, to handle consumer issues and sensitive matters confidently
 
 
Contact Jade Lee Geldenhuys on Communicate Finance
Social Media Coordinator position available in Western Cape, Western Cape. This job position was posted by Communicate Finance. The job has been posted as a char8000 ad on 2025-01-19 at 01:08:43 in the Professions category

Click Go Apply to apply online!


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