| Date | 2025-01-23 |
|---|---|
| Job Title | Rooms Division Supervisor |
| Employer | More Information |
| Salary | |
| Category | Catering Hospitality |
| Location |
Gauteng / Johannesburg |
Job Summary
Key
Responsibilities:
Supervise the daily operations of the front office and housekeeping departments to ensure efficiency and excellence. Manage guest check-ins and check-outs, ensuring a smooth and welcoming process. Monitor room availability and coordinate reservations to optimize occupancy and revenue. Inspect guest rooms and public areas to ensure they meet quality and cleanliness standards. Respond promptly and professionally to guest inquiries, requests, and complaints. Assist in staff scheduling, performance management, and training to maintain a motivated and high-performing team. Monitor and maintain inventory levels for housekeeping and front office supplies. Ensure compliance with health, safety, and hygiene regulations across all areas of responsibility. Prepare reports on room occupancy, revenue, and departmental performance for management review.
Requirements:
A diploma or degree in hospitality management or a related field. 3-5 years of experience in a similar role, preferably in a luxury or 5-star establishment. Strong leadership and organizational skills, with the ability to manage multiple priorities effectively. Exceptional customer service and problem-solving abilities. Proficiency in property management systems such as Opera or similar software. Contactable references from previous employers. Why Join Us? This is an exciting opportunity to lead a key division at a prestigious property. If you are passionate about delivering world-class guest experiences and have a proven track record of success in rooms division operations, we invite you to apply for this rewarding role.
Rooms Division Supervisor position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2025-01-23 in the Catering Hospitality category
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