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South Africa: Client Liaison -Inbound Call Centre

Date 2025-01-27
Job Title Client Liaison -Inbound Call Centre
Employer
More Information
Salary
Category Sales
Location ZA
/ South Africa

Job Summary

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Sales BASIC SALARY : R10 000.00 Commission Benefits START DATE : A.S.A.P / Immediate REQUIREMENTS: Matric (Grade 12) is required 2 years of experience in Call Centre or Telesales Proven track record of success in telesales or call centre environments Proficient in Microsoft Office (Word, Excel, PowerPoint) Patience when dealing with customers Ability to communicate effectively and build rapport with clients Target-driven with a strong focus on achieving goals Fluent in both English and Afrikaans (non-negotiable) DUTIES: Primary

Responsibilities:

Booking and converting leads into appointments for our product specialist in the field (NO COLD CALLING) Customer Assistance: Assess client needs, and provide product recommendations based on customer preference Product Knowledge: Possess detailed knowledge about the products being sold, including materials, design features, dimensions, and care instructions. Sales Process: Explain the benefits of different products, answer questions, and handle customer objections. Upsell or cross-sell complementary items like accessories or warranties Providing Information on Delivery & Assembly: Inform customers about delivery timelines, costs, and any assembly or setup options available. Arrange for deliveries or coordinate with logistics teams Meeting Sales Targets: Work toward achieving sales targets through effective customer interaction and closing sales

Client Liaison -Inbound Call Centre position available in ZA, South Africa. This job position was posted by . The job has been posted on 2025-01-27 in the Sales category

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