Addo: Management Couple posted by Kendrick Recruitment

Kendrick Recruitment is seeking a professional Management Couple (or two strong individuals) for a luxury lodge located in the Eastern Cape. This opportunity offers an exceptional live-in lifestyle, working on a 21/7 rotation within a well-established lodge environment. The positions available include Maintenance Manager and Front Office Manager.

Maintenance Manager

Main Purpose of the Role

The Maintenance Manager is responsible for the upkeep, functionality, and safety of all lodge infrastructure and physical assets. The role oversees preventative and reactive maintenance, manages contractors and suppliers, ensures regulatory compliance, and maintains exceptional standards across guest-facing and back-of-house areas.

Key Responsibilities

• Oversee maintenance of all lodge infrastructure, equipment, and guest areas.

• Implement and manage preventative maintenance schedules.

• Diagnose and resolve maintenance issues efficiently.

• Manage contractors and suppliers for repairs, refurbishments, and compliance services.

• Supervise maintenance and grounds staff, ensuring performance standards are met.

• Adhere to existing maintenance schedules and operational procedures.

• Maintain accurate records of maintenance work and related expenses.

• Ensure compliance with health and safety standards, fire regulations, and statutory requirements.

• Collaborate with the General Manager to uphold property presentation standards.

• Participate in management meetings and contribute to operational planning.

Skills & Qualifications

• Proven experience in facilities or maintenance management, preferably within hospitality.

• Strong ability to manage both contractors and on-site maintenance staff.

• Excellent problem-solving, organisational, and record-keeping skills.

• Solid understanding of South African compliance and safety regulations.

Working Conditions

• Full-time position operating on a 21 days on / 7 days off cycle.

• Live-in role with accommodation provided.

• Flexibility required for evenings, weekends, and emergency maintenance.

Front Office Manager

Main Purpose of the Role

The Front Office Manager oversees the day-to-day operation of the front-of-house team, ensuring a warm, professional, and seamless guest experience. The role is administration-heavy and includes record-keeping, purchasing, billing, and stock management responsibilities.

Key Responsibilities

• Serve as the primary point of contact at reception, ensuring efficient and friendly service.

• Manage daily reception operations including check-ins, check-outs, billing, and guest enquiries.

• Coordinate guest arrivals, special requests, and work closely with housekeeping, F&B, and activities teams.

• Prepare the daysheet for morning management meetings.

• Act as on-site liaison for off-site support teams including Reservations, Accounts, Stock Control, and HR.

• Complete associated administrative duties such as slip sign-offs, staff leave forms, and stock count support.

Skills & Qualifications

• Experience in front office or guest service management, preferably within a luxury lodge or hotel.

• Proficiency in reservation and property management systems.

• Strong leadership and communication skills.

• High attention to detail and commitment to exceptional guest service.

Working Conditions

• Full-time position operating on a 21 days on / 7 days off rotation.

• Live-in role with on-site accommodation provided.

• Flexibility required for shifts, weekends, and holiday periods.