Job Description
- Gr 12 or similar, with tertiary studies in business management preferred
- Valid driver’s licence and reliable transport
- 1 – 3 years’ experience in internal sales, preferably in a technical, hardware or tool hire environment
- Strong customer service and relationship-building skills
- Excellent communication skills in English & Afrikaans
- High level of administrative accuracy and attention to detail when preparing quotes
- Computer literate (MS Office; experience with point-of-sale or hire systems advantageous)
- A proactive, problem-solving mindset with the ability to take initiative
- Ability to work under pressure in a busy, operational environment
- Work hours: 07:00 – 17:00 Monday to Friday, and 07:30 – 12:00 two Saturdays a month
DUTIES
- Assist walk-in customers and telephonic enquiries with product selection and hire solutions
- Prepare quotations, process orders and manage invoicing
- Ensure accurate administration of contracts and customer records
- Coordinate with the yard and operations team to ensure equipment availability and readiness
- Handle customer queries, follow-ups and problem resolution professionally
- Maintain strong product knowledge to confidently advise clients (further training provided)
- Support stock control and general branch administration
- Assist the Branch Manager with reporting, planning and operational oversight
- Gradually take on supervisory responsibilities
Salary: R negotiable dependent on experience
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About IT Sales Jobs in Western Cape
The IT sales industry in Western Cape is generally a dynamic and growing field, with an increasing demand for skilled professionals to drive business growth and digital transformation across various sectors. Typically, the job market trends indicate a high level of competition among job seekers, but also present opportunities for those who possess the right skills and experience.
In terms of salary expectations, IT sales roles in Western Cape typically offer broad ranges that can vary significantly depending on factors such as the individual’s level of experience, the company size, and the specific industry sector. Generally, entry-level positions may fall within a range of R500 000 to R1 200 000 per annum, while senior roles can command salaries between R800 000 and R3 million or more. However, it is essential to note that actual salary figures can differ significantly depending on individual circumstances.
Common skills required for IT sales roles in Western Cape include strong technical knowledge of various software solutions, excellent communication and interpersonal skills, and the ability to build and maintain relationships with clients and stakeholders. Typically, candidates with experience in areas such as cloud computing, cybersecurity, and data analytics are highly sought after. Additionally, proficiency in tools like Salesforce, Microsoft Dynamics, or similar CRM systems is often preferred.
The IT sales industry is commonly found in various sectors, including financial services sector, technology industry, manufacturing sector, and healthcare industry. Often, companies within these sectors require IT sales professionals to provide solutions that meet their specific business needs and drive growth.
In terms of career development, IT sales roles can offer opportunities for professional growth and advancement. Typically, experienced sales professionals may move into leadership positions or transition into specialized roles such as account management or technical consulting. Some may also choose to pursue additional education or certifications to enhance their skills and stay competitive in the job market.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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