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Bloemfontein: Junior Administrator / Service Controller posted by Mirna Butler Recruitment

Date 2024-09-15
Job Title Junior Administrator / Service Controller
Employer Mirna Butler Recruitment
More Information
Salary 10000
Category Administration Pa Secretary
Location Free State
/ Bloemfontein

Job Summary

Our client is looking for a vibrant, passionate and dedicated Junior Administrator / Service Controller. Candidates that meet the following minimum requirements are invited to apply.

Minimum

Requirements:

  • Excellent and helpful telephone manner and great communication skills
  • Numeracy and accuracy with data input is essential
  • Computer literate
  • Willing to go the extra mile, every time
  • Presentable, well-spoken and articulate
  • Able to work under pressure, plan and organize
  • Administrative skills
  • Own reliable transport

Duties will include:

  • Accurately logging of service calls (Praxedo and SAP) and ensure they are assigned to the correct Service Technician
  • Project manage and schedule Technicians for equipment installations together with the sales team based on completed service requirements, payment/orders, stock availability and customer communication
  • Become competent at quoting customers, checking spares availability and pricing to complete customer orders
  • Invoice service technicians job cards on SAP on completion
  • Closing off job cards (Praxedo) with resolutions once the job is completed
  • Source, investigate and provide service history on equipment for customer queries
  • Be willing and able to assist with controlling Technicians spares stock (issues, returns, variances and stock counts)
  • Identify and process warranty and guarantee claim service calls and invoices
  • Answer customer and field-based queries, including account queries by telephone and email
  • Providing holiday and sickness cover for other office staff
  • Carry out such administration tasks as may be required
  • Compiling a job card register of completed jobs for reconciliation purposes
  • Tracking spares orders relating to jobs with the spares department
  • Filing of documents relating to the Service Department
  • Relieve switchboard when necessary and direct messages to correct departments
  • Assist technicians with purchase of local spares
  • Assist technicians with internal ordering of spares and internal transfers
  • Assist with scheduling of Technicians
  • Assist with invoicing on SAP when necessary
  • General relief of administration overflow where necessary
  • Assist with annual stock count
  • Report directly to the Sales Administrator and Branch Manager

Working hours:

Monday to Friday: 8H00 – 16H30

Benefits include:

  • 50% contribution to Discovery medical aid
  • Discretionary 13th cheque based on performance
  • Pension: company contribution 4% and 2% contribution by the employee
  • Overtime may be required for quarterly stock counts and when deadlines have to be met
  • Life Cover: 2 year annual salary benefit – paid in full by the company

IMPORTANT:

  • Applications close 10 September 2024
  • Only applications submitted via the Ditto Jobs platform will be considered
  • Only candidates who meet all our client`s minimum requirements will be contacted

Junior Administrator / Service Controller position available in Free State, Bloemfontein. This job position was posted by Mirna Butler Recruitment. The job has been posted as a premium ad on 2024-09-15 at 13:02:37 in the Administration Pa Secretary category

Click Go Apply to apply online!


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