Service Delivery Manager (Pe/Gqeberha)
Posted on 2025-02-05
Job Summary
- Collaborate with various teams to develop project plans.
- Create detailed plans for projects, including project schedule, budget, identifying project goals, setting timelines and identifying resources for the project, involving all relevant stakeholders and ensuring technical feasibility.
- Ensure that all projects are delivered on time, within scope and within budget.
- Co-ordinate all team members to keep the project objectives on track.
- Escalate and resolve issues and risks.
- Responsible for and assist with the delivery of projects.
- Provide administrative and logistical support to Project Manager and Project Implementation teams.
- Generate project status reports.
- Assist in handover of projects to Operational/Support team.
- Responsible for updating and maintaining project documentation throughout the project life cycle.
- Manage the stakeholder engagement through the project lifecycle.
- Establish and maintain relationships with third parties/vendors.
- Engage with vendors to ensure orders are placed and implemented on time and within budget.
- Matric or Grade 12.
- IT related tertiary qualification (Degree or Diploma).
- Project Management Certification.
- 5 Years Service Delivery Management experience and successful track record.
- ITIL v3/v4 (FoundationExperience in Microsoft Office (Excel, Word, PowerPoint and Outlook).
- Valid Drivers License and own reliable vehicle.
- Ability to prioritize tasks efficiently and effectively.
- Highly organized.
- Good written and verbal communication.
- Solid organizational skills including attention to detail and multi-tasking skills.
- Critical thinking and problem solving.
- Time management skills with ability to meet deadlines.
- Must be able to work in a team.
- Adaptability.
- Able to tolerate stress.
Service Delivery Manager (Pe/Gqeberha) position available in Free State, Bloemfontein. This job position was posted by Datafin. The job has been posted as a premium ad on 2025-02-05 at 16:09:40 in the It Computer category
Click Go Apply to apply online!
You might also like these jobs in the same area.
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Johannesburg: Head: Service Delivery: Job Architecture, Organisational Design And Strategic Workforce Planning posted by Isilumko Staffing
Role Purpose:In this pivotal role, you will execute the Workforce Experience vision, focusing on Job Architecture (JA), Strategic Workforce Planning (SWP), and Organisational Design (OD). Your expertise will drive service design, case management, and proce
View Job
Head
Cape Town: It Service Delivery posted by Isilumko Staffing
Our BPO client is looking for Service Delivery candidates: Basic Function: This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT interve
View Job
It Service Delivery
Johannesburg: Technical Service Delivery Manager / Noc Application Manager (Jhb) posted by Datafin
Technical Service Delivery Manager / NOC Application Manager (JHB)IT - ManagerJohannesburg - GautengENVIRONMENT: A dynamic consultancy at the forefront of software and data innovation is seeking a Technical Service Delivery Manager / NOC Application Manage
View Job
Technical Service Delivery Manager / Noc Application Manager (Jhb)
Gauteng: Service Delivery Manager (Telecoms) posted by AtripleA recruitment & temps
Our client in the Telecommunications Industry is looking for a Service Delivery ManagerPosition Overview:• The SDM will be responsible to ensure that all SLAs are met for our service and support contracts. SDM must maintain communication with clients
View Job
Service Delivery Manager (Telecoms)
Johannesburg: Manager Service Delivery Excellence posted by Salt Employee Benefits
PURPOSE OF THE ROLEThe SDE Consultant will be responsible for overall delivery of designated client & managing the relationship.RESPONSIBILITIESGrow Relationships:responsible for servicing & retaining the major client assigned to themresponsible fo
View Job
Manager Service Delivery Excellence
Bloemfontein: Service Delivery Manager (Pe/Gqeberha) posted by Datafin
Service Delivery Manager (PE/Gqeberha)Port Elizabeth - Eastern Cape ~ Bloemfontein - Free StateENVIRONMENT: A dynamic Internet Service & Network Specialist seeks the strong organisational & multitasking ability of a Service Delivery Manager to create detai
View Job
Service Delivery Manager (Pe/Gqeberha)
South Africa: Senior Specialist: Service Delivery
A leading organisation is looking for a Senior Specialist: Service Delivery to take ownership of the Order to Cash process , ensuring seamless coordination between internal teams, vendors, and clients. This role requires a strategic thinker with strong pro
View Job
Senior Specialist
Port Elizabeth: Service Delivery Manager
Purpose of Role: Establishing and maintaining a constructive relationship between the service provider and the customer based on understanding the customer and their business drivers Identifying changes to the customer environment and technology trends tha
View Job
Service Delivery Manager