Bloemfontein: Temp Client Services Administrator (Insurance) posted by AtripleA recruitment & temps
Posted on 2025-08-28 00:00:00
Employer | AtripleA recruitment & temps |
---|---|
Category | Other Insurance |
Location | Free State / Bloemfontein |
Job Summary
Location: Bloemfontein, Free State
Salary: R54 per hour
Our client in the Insurance industry is looking for a Temp Client Services Administrator.
Key responsibilities
- Render client services
- Adhere to client service procedures: maturities, policy contracts, loan applications, cancellations, amendments, financial and general enquiries
- Update client personal details and AIMS notes
- Provide correct and accurate advice to clients on products and services (TCF)
- Inform clients and update changes to their policy (TCF)
- Liaise with relevant departments to gather information to resolve clients’ queries
- Maintain required business retention rate
- Handle all complaints and enquiries
- Escalate complaints to Office Manager and Complaints Handling Officer
- Follow complaints procedure
- Handle all incoming calls and walk-in clients
- Administrate loan requests
- Collate all documents required for loan application e.g. positive identification of client
- Verify and ensure clients forms are completed correctly.
- Validate and pre-assess whether the client qualifies for a loan
- Make preliminary decision on the loan application and inform clients thereof
- Submit all required forms to Head Office for processing
- Update and make notes on system
- Follow up with Head office and update clients on application progress, outcome or until finalized
- Advise client on repayment terms of loan (TCF)
- Administrate Claims
- Verify claims documents as per standard procedure
- Assist clients with the completion of claim forms
- Submit all claims received to Head office
- Submit any outstanding documentation as per Head Office request
- Keep claims register up to date
- Advise clients on cancelations
- Advise the client of the process and disadvantages of cancelation
- Retain the policy by proposing different options (loan, partial surrender paid up)
- Inform relevant Sales Manager of the intended cancelation for retention
- As per client’s request follow the standard cancelation procedure
- Administrate demutualization process
- Capture client information
- Inform clients of status of their shares
- Update client’s information on Aims systems
- Register and forward to Head office
- Office Administration
- Manage mail and fax
- Prepare statistical reports
- Assist with data capturing when required
- Encourage clients to complete the survey
- Fit and Proper Requirements
- Adhere and comply to FSB board notice in terms of FAIS
- Documentation and filing procedures
- Keep record systems up to date
- File and keep documentation for a period as required by the legislation
Requirements
- Recognized Qualification as per the FSB
- RE 5
- Registration as an Employee Representative (FSB)
- 2 Years’ Experience in the Insurance Industry
- 1 Year Client Services
- 1 Years’ experience in: Category A, B, C and retail benefits (Advantage)
- Matric
Send your CV and latest pay slip to *****@*****.co.za
ATripleA Recruitment and Temps
www.********.co.za
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Bloemfontein
More jobs in Free State
Browse Other Insurance Jobs
Browse AtripleA recruitment & temps Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Bloemfontein: Polygraph Examiner, Bloemfontein posted by Mirna Butler Recruitment
Are you a detail-oriented professional with a strong sense of ethics and a passion for uncovering the truth? Our client is seeking a skilled and certified...
View Job
Polygraph Examiner, Bloemfontein
Bloemfontein: Junior Industrial Engineer posted by Route Management
A junior industrial engineer with ISO responsibilities will typically focus on optimizing processes and systems within a manufacturing or industrial...
View Job
Junior Industrial Engineer
Bloemfontein: MECHANICAL ENGINEERING GRADUATE PROGRAMME 2026 posted by Route Management
B.Eng or B.Tech degree in Mechanical Engineering.Ability to work under pressure.Strong time management skills.Fully bilingual in Afrikaans and...
View Job
MECHANICAL ENGINEERING GRADUATE PROGRAMME 2026
Bloemfontein: ENGINEERING GRADUATE PROGRAMME 2026 posted by Route Management
RequirementsB.Eng or B.Tech degree in Civil, Mechatronic, Electrical Engineering.Ability to work under pressure.Strong time management skills.Fully...
View Job
ENGINEERING GRADUATE PROGRAMME 2026
Bloemfontein: Project Coordinator posted by Mecad Systems
ThenbspProjects Coordinator is responsible for planning, executing, and overseeing projects related to the manufacturing and delivery of transformers and...
View Job
Project Coordinator
Bloemfontein: Truck Parts Salesperson, Bloemfontein posted by Mirna Butler Recruitment
Are you driven, detail-oriented, and passionate about the trucking industry? Our client in truck parts and solutions, is looking for a dedicated Truck Parts...
View Job
Truck Parts Salesperson, Bloemfontein
Bloemfontein: We are seeking a dedicated and technically skilled IT Field Technician to join our team in Mthatha and Bloemfontein . posted by AtripleA recruitment & temps
Job SummaryWe are seeking a dedicated and technically skilled IT Field Technician to join our team in Mthatha and Bloemfontein .The successful candidate...
View Job
We are seeking a dedicated and technically skilled IT Field Technician to join our team in Mthatha and Bloemfontein .
Bloemfontein: Tool & Trailer Technician – Woonagtig in Bloemfontein. posted by FS Rental – Tools & Trailers
Ons is op soek na n bekwame en betroubare Gereedskap- en Sleepwa-tegnikus om by ons span aan te sluit. Die suksesvolle kandidaat sal verantwoordelik wees...
View Job
Tool & Trailer Technician – Woonagtig in Bloemfontein.
Bloemfontein: Community Liaison Officer – Community Service posted by Cosmic Souls Foundation
Our organization is looking for energetic and people oriented individuals to work as Community Liaison Officers. Ability to reach out to different genres of...
View Job
Community Liaison Officer – Community Service
Bloemfontein: Fleet Scheduler posted by Route Management
Responsibilities includeBuilding healthy relationships with co-workers, supervisors and managementConducting oneself according to the disciplinary code and...
View Job
Fleet Scheduler
Bloemfontein: Financial Advisor posted by AUGUST INTEGRATED SERVICES
Job SummaryTransform Your Financial Advisory Career! Ready to elevate your expertise while being fully supported in your professional growth? August...
View Job
Financial Advisor
Bloemfontein: Data Analyst – Fuel Reports, Bloemfontein posted by Mirna Butler Recruitment
Industry Delivering advanced monitoring equipment solutions with high precision for the Transport, Construction, Agriculture, and Mining industries.Job...
View Job
Data Analyst – Fuel Reports, Bloemfontein
Bloemfontein: Senior Lecturer / Associate Professor – Built Environment posted by Edgexec (Pty) Ltd
Location BloemfonteinOur client in Academia, a leader in Higher Education is seeking an experienced academic leader with a passion for Construction...
View Job
Senior Lecturer / Associate Professor – Built Environment
Bloemfontein: Senior Lecturer -Applied Physics / Applied Mathematics / Engineering posted by Edgexec (Pty) Ltd
Senior Lecturer Applied Physics Applied Mathematics EngineeringOur client a leader in Academia and Higher Education is seeking an experienced academic to...
View Job
Senior Lecturer -Applied Physics / Applied Mathematics / Engineering
Bloemfontein: Senior Lecturer / Associate Professor Civil Engineering posted by Edgexec (Pty) Ltd
Our client in Academia, a leader in Higher Education, is now hiring a Senior Lecturer or Associate Professor, with a focus on transportation engineering,...
View Job
Senior Lecturer / Associate Professor Civil Engineering
Bloemfontein: Polygraph Examiner posted by Route Management
Duties and ResponsibilitiesPrepare and conduct polygraph integrity tests to assess examinees for deceptive tendencies.Formulate and ask relevant interview...
View Job
Polygraph Examiner
Bloemfontein: Junior Plumber, Bloemfontein posted by Mirna Butler Recruitment
Are you looking to kick-start your career in the plumbing trade? Our client is seeking a motivated and reliable Junior Plumber to join their growing team!...
View Job
Junior Plumber, Bloemfontein
Bloemfontein: Diesel Mechanic posted by Route Management
Responsibilities and DutiesRepairing diesel engines and all the components to ensure the engines operate efficiently.Conducting route cause failure analysis...
View Job
Diesel Mechanic
Bloemfontein: Sales Representative, Bloemfontein posted by Mirna Butler Recruitment
Our client is seeking a dynamic and technically skilled Sales Representative to join their team in Bloemfontein. The ideal candidate will have strong...
View Job
Sales Representative, Bloemfontein
Bloemfontein: Admin Clerk posted by Route Management
Responsibilities and DutiesProvide legal administrative support to the department to enhance effectivenessProvide a broad spectrum of services under the...
View Job
Admin Clerk
Bloemfontein: Electrician, Bloemfontein posted by Mirna Butler Recruitment
Our client is seeking a skilled and reliable Electrician to join their growing team. If you are passionate about delivering high-quality electrical work,...
View Job
Electrician, Bloemfontein
Bloemfontein: SHOWROOM MANAGER -high-end luxury products posted by Lumina Personnel
SHOWROOM ManagerHigh-end Luxury products.Bloemfontein SALARY R15 000 - R18 000 Plus Commission amp Benefit.Provider of high-end architectural design...
View Job
SHOWROOM MANAGER -high-end luxury products
Bloemfontein: Decision Support System Developer posted by The Hiring House
Qualifications And Experience - BIT or BSc in Computer Science preferable - Minimum 2 years experience- Full stack web developer- Experience with web-based...
View Job
Decision Support System Developer
Bloemfontein: Meat Equipment Technician posted by Hire Resolve
Hire Resolves client in the Trade amp Technical industry is urgently seeking a Meat Equipment Technician in Bloemfontein.ResponsibilitiesPerform regular...
View Job
Meat Equipment Technician
Bloemfontein: Meat Equipment Technician posted by Hire Resolve
Hire Resolves client in the Trade amp Technical industry is urgently seeking a Meat Equipment Technician in Bloemfontein.ResponsibilitiesPerform regular...
View Job
Meat Equipment Technician