Bloemfontein: Temp Client Services Administrator (Insurance) posted by AtripleA recruitment & temps
Posted on 2025-06-17 00:00:00
Employer | AtripleA recruitment & temps |
---|---|
Category | Other Insurance |
Location | Free State / Bloemfontein |
Job Summary
Location: Bloemfontein, Free State
Salary: R54 per hour
Our client in the Insurance industry is looking for a Temp Client Services Administrator.
Key responsibilities
- Render client services
- Adhere to client service procedures: maturities, policy contracts, loan applications, cancellations, amendments, financial and general enquiries
- Update client personal details and AIMS notes
- Provide correct and accurate advice to clients on products and services (TCF)
- Inform clients and update changes to their policy (TCF)
- Liaise with relevant departments to gather information to resolve clients’ queries
- Maintain required business retention rate
- Handle all complaints and enquiries
- Escalate complaints to Office Manager and Complaints Handling Officer
- Follow complaints procedure
- Handle all incoming calls and walk-in clients
- Administrate loan requests
- Collate all documents required for loan application e.g. positive identification of client
- Verify and ensure clients forms are completed correctly.
- Validate and pre-assess whether the client qualifies for a loan
- Make preliminary decision on the loan application and inform clients thereof
- Submit all required forms to Head Office for processing
- Update and make notes on system
- Follow up with Head office and update clients on application progress, outcome or until finalized
- Advise client on repayment terms of loan (TCF)
- Administrate Claims
- Verify claims documents as per standard procedure
- Assist clients with the completion of claim forms
- Submit all claims received to Head office
- Submit any outstanding documentation as per Head Office request
- Keep claims register up to date
- Advise clients on cancelations
- Advise the client of the process and disadvantages of cancelation
- Retain the policy by proposing different options (loan, partial surrender paid up)
- Inform relevant Sales Manager of the intended cancelation for retention
- As per client’s request follow the standard cancelation procedure
- Administrate demutualization process
- Capture client information
- Inform clients of status of their shares
- Update client’s information on Aims systems
- Register and forward to Head office
- Office Administration
- Manage mail and fax
- Prepare statistical reports
- Assist with data capturing when required
- Encourage clients to complete the survey
- Fit and Proper Requirements
- Adhere and comply to FSB board notice in terms of FAIS
- Documentation and filing procedures
- Keep record systems up to date
- File and keep documentation for a period as required by the legislation
Requirements
- Recognized Qualification as per the FSB
- RE 5
- Registration as an Employee Representative (FSB)
- 2 Years’ Experience in the Insurance Industry
- 1 Year Client Services
- 1 Years’ experience in: Category A, B, C and retail benefits (Advantage)
- Matric
Send your CV and latest pay slip to *****@*****.co.za
ATripleA Recruitment and Temps
www.********.co.za
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Bloemfontein
More jobs in Free State
Browse Other Insurance Jobs
Browse AtripleA recruitment & temps Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Bloemfontein: Broker Assistant posted by ExcelGrow
Role OverviewAs a Broker Assistant, you will play an integral role in supporting brokers by assisting with the administration of life, short-term, and...
View Job
Broker Assistant
Bloemfontein: Accountant posted by ExcelGrow
Role OverviewAs a successful Accountant, you will be responsible for the full accounting function of various companies in this division. You will be...
View Job
Accountant
Bloemfontein: Accounting Clerk posted by ExcelGrow
Key Responsibilities Process and file financial data accurately using Pastel. Reconcile entries and internal ledgers regularly. Ensure timely completion of...
View Job
Accounting Clerk
Bloemfontein: Financial Manager/Senior Accountant posted by ExcelGrow
Role OverviewAs a Senior AccountantFinancial Manager, you will lead the accounting function for various companies within the division, ensuring accuracy,...
View Job
Financial Manager/Senior Accountant
Bloemfontein: Physiotherapist posted by Ikho Direct Recruitment
Urgent Locum Opportunity Physiotherapists Needed in BloemfonteinWe are urgently seeking qualified and experienced Physiotherapists to join our team, working...
View Job
Physiotherapist
Bloemfontein: CCTV/ALARM TECHNICIAN BLOEMFONTEIN – CCTV/ALARM TECHNICIAN BLOEMFONTEIN posted by CIVA
Security Company in BLOEMFONTEIN is looking for TECHNICIANS. Requirements Advanced knowledge of ALARMS and CCTV INSTALLATIONS AND MAINTENANCE. Psira and...
View Job
CCTV/ALARM TECHNICIAN BLOEMFONTEIN – CCTV/ALARM TECHNICIAN BLOEMFONTEIN
Bloemfontein: Bookkeeper
Recruiting for a Bookkeeper with experience in the legal field, who is looking for an opportunity to settle and build a career. Candidates who meet the...
View Job
Bookkeeper
Bloemfontein: Field Service Technician – Bloemfontein
The successful candidate will be responsible for ensuring the functionality and reliability of all equipment within hospitals and medical facilities. This...
View Job
Field Service Technician – Bloemfontein
Bloemfontein: Fleet Controller
A leading Brick Manufacturing Company in Bloemfontein requires a driven, goal orientated Logistics Controller to join their team. The person must be...
View Job
Fleet Controller
Bloemfontein: Project Manager, Bloemfontein
Our client, a vibrant and design-forward business in Bloemfontein, is seeking a Project Manager with a strong sales background , a flair for interior design...
View Job
Project Manager, Bloemfontein
Bloemfontein: Debtors / Creditors / Administrative Clerk
Debtors Creditors Administrative Clerk My client is seeking a detail-oriented and proactive Debtors Creditors Administrative Clerk to join their team....
View Job
Debtors / Creditors / Administrative Clerk
Bloemfontein: Administrator
Are you an organised, detail-oriented individual looking to kickstart your career in the finance industry? Our client is seeking a Administrator who is...
View Job
Administrator
Bloemfontein: Air Conditioning Technician, Bloemfontein
Are you a qualified Air Conditioning Technician looking for a rewarding opportunity? Our client is seeking dedicated professionals to join their growing...
View Job
Air Conditioning Technician, Bloemfontein
Bloemfontein: ROUTE MANAGEMENT INTERNSHIP OPPORTUNITY
ROUTE MANAGEMENT INTERNSHIP OPPORTUNITY 2025 Are you between the ages of 18 and 22 and ready to kick-start your career? Applications for our 2025...
View Job
ROUTE MANAGEMENT INTERNSHIP OPPORTUNITY
Bloemfontein: Financial Administrator
Are you a detail-oriented professional with a knack for organization and financial administration? My client is looking for a skilled Financial...
View Job
Financial Administrator
Bloemfontein: IT Sales Executive
National IT Distribution Company is looking for an experienced IT Sales Executive to join their team. Requirements At least two years experience in IT...
View Job
IT Sales Executive
Bloemfontein: Senior Lecturer -Applied Physics / Applied Mathematics / Engineering
Senior Lecturer Applied Physics Applied Mathematics Engineering Our client a leader in Academia and Higher Education is seeking an experienced academic to...
View Job
Senior Lecturer -Applied Physics / Applied Mathematics / Engineering
Bloemfontein: Temp Professional Nurses (ICU/Theatre)
Temp Professional Nurses ICUTheatre A public health hospital based in Bloemfontein is looking for various temps Nurses for 2 months period on weekdays some...
View Job
Temp Professional Nurses (ICU/Theatre)
Bloemfontein: Junior Draughtsman
Key Responsibilities Technical Drawing Design Prepare detailed 2D and 3D technical drawings for Transformers, Miniature Substations, and related...
View Job
Junior Draughtsman
Bloemfontein: SAIPA Article Clerk
Our client is looking for a motivated and ambitious SAIPA Article Clerk to join their dynamic team. This is an excellent opportunity for recent graduates...
View Job
SAIPA Article Clerk
Bloemfontein: Chartered Accountant [CA(SA)]
Our client, a well-established company with international interests and operations, is seeking a highly skilled and detail-oriented Chartered Accountant...
View Job
Chartered Accountant [CA(SA)]
Bloemfontein: Senior Accountant (SAIPA)
Our client is looking for a highly skilled and self-driven Senior Accountant SAIPA to join their team. The ideal candidate will have completed their SAIPA...
View Job
Senior Accountant (SAIPA)
Bloemfontein: Sales Representatives
Minimum Requirements Must have a minimum of 2 to 5 years experience as a Sales Representative in the Manufacturing Industry Proven Sales experience in...
View Job
Sales Representatives
Bloemfontein: Quantity Surveyor, Bloemfontein
A leading company in the construction industry is seeking an experienced Quantity Surveyor to join their team in Bloemfontein . The ideal candidate will...
View Job
Quantity Surveyor, Bloemfontein
Bloemfontein: Lecturer / Senior Lecturer: Internal Auditing
Location Bloemfontein Our client, a leader in Academia and Higher Education is inviting applications from qualified individuals to join our clients Internal...
View Job
Lecturer / Senior Lecturer