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Bloubergstrand: Customer Success Agent posted by SNAP Sponsorship

Bloubergstrand: Customer Success Agent posted by SNAP Sponsorship

Posted on 2025-04-04 00:00:00

Job Summary

We are seeking a dedicated and proactive Customer Service/Onboarding Agent to join our team. This individual will play a key role in promoting our packages and ensuring that existing customers seamlessly transition to upgraded products or services. You will work closely with both existing clients and internal teams to deliver a smooth, positive experience during the upgrade process. Your goal will be to ensure customer satisfaction by guiding them through the upgrade journey, helping them fully understand new features, and ensuring they realize the full value of their upgraded solutions.Must have an excellent command of the English language, as well as a clear speaking voice and a pleasant tone. Own laptop and internet required.

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