Boksburg: Business Line Manager – Engineering Services posted by Ann Swann Personnel Services
Posted on 2025-04-30 00:00:00
| Employer | Ann Swann Personnel Services |
|---|---|
| Category | Other Manufacturing |
| Location | Gauteng / Boksburg |
Job Summary
About the Company
Our client is a globally renowned leader in sustainable productivity solutions, known for engineering excellence and innovation. With a firm commitment to empowering industries through cutting-edge products and superior service, the company is dedicated to driving growth in a customer-centric, responsible, and inclusive manner. This role plays a pivotal part in leading their Southern African operations within the Engineering Services division.
Role Overview
As the Business Line Manager – Engineering Services, you will take full P&L responsibility for the service business in Southern Africa. Your core mission is to drive sustainable, profitable, and inclusive growth while building a future-ready team and strengthening customer value through aftermarket development and digitalisation. This role calls for a strategic, people-focused leader ready to scale business opportunities across a diverse region.
Key Responsibilities
- Develop and execute a full potential plan for ES based on installed base insights.
- Take ownership of the division’s P&L and ensure consistent, profitable growth.
- Implement a diversified product, customer, and channel strategy.
- Strengthen aftermarket services by growing across five key service stages.
- Lead the roll-out of the digital strategy including connectivity upgrades and platform adoption.
- Build a competent and engaged team through leadership, training, and succession planning.
- Foster strong dealer networks and technician development to support service excellence.
- Promote alignment with Group values and compliance through ethical leadership and transparency.
Requirements
Experience & Skills
- Minimum 5 years in service operations or business leadership, ideally in mining or construction equipment.
- Strong strategic planning, financial acumen, and operational execution skills.
- Proven ability to lead teams, grow customer base, and drive innovation in services.
- Deep customer care ethos with high-level communication and interpersonal skills.
- Results-driven mindset with strong organisational and analytical capabilities.
Education & Knowledge
- University degree in Engineering or equivalent experience.
- Fluency in English with solid computer literacy.
- Understanding of financial metrics relevant to service and business operations.
- Product knowledge in power technique/construction/mining equipment is a distinct advantage.
Personality Attributes
- Highly motivated, entrepreneurial, and target-driven leader.
- Diplomatic, commercially astute, and an effective negotiator.
- Strong leadership presence with the ability to build trust and foster collaboration.
- Willingness to travel extensively within Southern Africa.
What’s in it for you?
- Join a global powerhouse committed to sustainability, innovation, and people-first culture.
- Be instrumental in shaping the service strategy and market footprint in Southern Africa.
- Competitive package:
Basic Salary
Car Allowance
Medical Aid & Pension - Opportunities for growth within a multinational organisation.
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