Bonnievale: Operations Manager (Safari Lodge) – Bonnievale posted by Phoenix Recruitment

Phoenix Recruitment

Breede River/Winelands

Catering / hospitality

Job Description

Boutique Safari Lodge close to Bonnievale is looking for an Operations Manager. As a new operation, they are looking for a motivated, enthusiastic candidate who can hit the ground running, take ownership and help build the necessary structures and systems that will define the lodge’s long-term success. This position requires a hands-on, adaptable manager who can oversee every department of the lodge — including housekeeping, food and beverage, front desk, guest experience, and maintenance. The successful candidate will be instrumental in creating operational systems , establishing standards and shaping the guest experience . This is an exciting opportunity for someone eager to make their mark and contribute to the growth and identity of a new, high-end property. Duties: Oversee all lodge departments and ensure efficient daily operations Supervise and schedule housekeeping, ensuring rooms and public areas meet five-star standards Oversee food and beverage service and coordinate with the kitchen team Manage front desk operations including check-ins, guest relations, and reservations Monitor and maintain property infrastructure, gardens, and facilities Handle procurement, stock control, and supplier management Support financial oversight with budgets, cost control, and reporting Lead, train, and motivate staff, ensuring compliance with HR and labour policies Resolve guest concerns promptly and professionally Conduct regular walk-arounds to ensure the lodge is guest-ready and standards are met Collaborate closely with the senior management team on planning and strategy Requirements: Grade 12 A formal hospitality qualification At least 3–5 years’ experience in lodge, boutique hotel, or hospitality operations management Strong knowledge of housekeeping, F&B, front desk, and maintenance operations Sound financial understanding with exposure to budgets and P&L oversight Excellent leadership and communication skills Highly organized with the ability to multi-task in a dynamic environment Hands-on, proactive, and solutions-driven approach Guest service focus with a calm and professional demeanour Working knowledge of booking systems and property management software Valid driver’s license and reliable transport

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About Catering / hospitality Jobs in Breede River/Winelands

Catering and hospitality positions in the Breede River/Winelands region of South Africa are a common occurrence, attracting individuals looking to work in a scenic and sought-after industry. Generally, this field experiences steady demand due to its popularity among tourists and locals alike, often resulting in a stable job market with opportunities for career advancement.

Typically, salaries in catering and hospitality positions range from R400 000 to R800 000 per annum, depending on factors such as experience, company size, and industry sector. However, it’s essential to note that actual salaries can vary significantly, influenced by a range of factors including the specific job role, company type (e.g., fine dining vs. casual eatery), location within the Breede River/Winelands region, and individual performance. For example, senior positions or those in large establishments may command higher salaries than entry-level roles or smaller operations.

Common skills for catering and hospitality professionals include excellent communication and interpersonal skills, attention to detail, knowledge of food preparation and presentation techniques, ability to work under pressure, and strong customer service skills. Other essential qualities include adaptability, flexibility, and a willingness to learn and take on new challenges. Additionally, many successful candidates possess formal qualifications in hospitality management or related fields.

The Breede River/Winelands region commonly employs catering and hospitality professionals within the following industries: tourism and travel, agriculture (e.g., wine farms), fine dining establishments, event planning and management, and accommodation services (e.g., hotels, guesthouses). These sectors often require skilled staff to cater to a high volume of guests, manage day-to-day operations, or provide exceptional customer experiences.

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Career development opportunities are plentiful in the catering and hospitality industry. Typically, entry-level positions lead to promotion to senior roles, such as department manager or assistant manager, after gaining relevant experience (usually 2-5 years). Those with further formal education and training may progress to senior management positions or even start their own establishments.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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