Job Description
About the Role
Daisy JHB (Pty) Ltd is seeking an experienced Customer Relationship Liaison to join our team. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with clients/customers to ensure satisfaction and loyalty. You will also conduct regular business reviews to evaluate client satisfaction with products and services, identify and communicate sales opportunities within key accounts to the sales team, and keep clients informed about new product offerings and updates.
Key Responsibilities
- Develop new relationships with clients to expand the current client/customer base
- Attend client meetings to strengthen relationships with existing accounts
- Conduct regular business reviews to evaluate client satisfaction with products and services
- Identify and communicate sales opportunities within key accounts to the sales team
- Keep clients informed about new product offerings and updates
- Administer client satisfaction surveys and reviews to gather feedback
- Monitor company performance against service level agreements and flag potential issues
- Coordinate with internal departments to fulfil client requirements efficiently
- Focus on client retention by proactively addressing their needs
- Meet weekly appointment and sales gross profit (GP) targets
Requirements
- Minimum Grade 12 Qualification
- Valid Drivers License and reliable vehicle
- Cell phone
Qualifications
- Completed Grade 12
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Telecommunication Jobs in Gauteng
In the Gauteng province of South Africa, the telecommunication industry is a significant sector with a growing demand for skilled professionals. Typically, jobs in this field require a strong foundation in technology and communication principles. The general job market trend is towards increased adoption of digital technologies, driving innovation and growth in various industries.
Generally, salaries for telecommunication roles can vary widely depending on factors such as experience, company size, and industry sector. While it’s common to see salary ranges between R400 000 to R1 million per annum for senior positions, junior roles may fall within a range of R250 000 to R500 000 per annum. However, these are broad estimates, and actual salaries can fluctuate based on individual circumstances.
Common skills required for telecommunication roles in Gauteng typically include proficiency in programming languages such as Java or Python, experience with network protocols and architecture, knowledge of cloud computing platforms, and strong analytical and problem-solving skills. Many employers also value candidates with certifications from reputable bodies like the International Telecommunication Union (ITU) or the Institute of Electrical and Electronics Engineers (IEEE).
The telecommunication industry is a broad sector that encompasses various types of roles, including network engineers, telecommunications technicians, and IT project managers. Financial services sector, technology industry, manufacturing sector, and government departments often employ professionals in this field. In addition to working for well-established multinationals like Google or Microsoft, job seekers may also explore opportunities with local companies specializing in telecommunication equipment, services, or consulting.
For career development, many employers offer training programs, mentorship schemes, and professional certifications to help employees advance in their careers. Typically, senior roles require at least 5-10 years of experience, while junior positions often require recent graduates or individuals with relevant vocational training. Regularly updating skills through online courses, workshops, and industry events can also enhance job prospects in the telecommunication sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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