Duties: Manage and oversee daily operations Ensure all service standards and procedures are consistently upheld Handle guest complaints, feedback, and special requests professionally Oversee guest comment management and guest satisfaction tracking Maintai

Staff Supervision Overseeing teams : Manage and supervise employees during their shifts, ensuring smooth operations. Staff allocation : Assign tasks and responsibilities based on workload, ensuring proper staffing levels. Training & Development : Provide

Diploma or Degree in Hospitality Management or Hotel Operations At least 3-5 years` experience in a hotel operations role in a 4/5-star property At least 1-2 years` experience as a Supervisor, Front Office Team Leader, or Assistant Manager Strong knowledg