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Centurion: Call Centre Agent/ Advisor (Insurance and Financial) posted by AtripleA recruitment & temps

Call Centre Agent/ Advisor (Insurance and Financial)

Posted on 2025-04-27 16:09:19

Company AtripleA recruitment & temps
Salary 4000
Category Other IT/Computer
Location South Africa  /  Gauteng  /  Centurion

Job Summary

Call Centre Agent/ Advisor (Insurance and Financial)

Location: Irene, Centurion

Salary: R4000 to R6000 + incentives

Our client in the Insurance and Financial industry is looking for a Call Centre Agent/ Advisor to contribute towards the organizational growth by applying the most effective selling techniques.

Key responsibilities

  • Telephonic interaction with product providers, administration staff & clients.
  • Concise e-mail communication to current client base, potential clients and administration staff.
  • Formal report interpretation and reporting to Call Centre Team Leader/Line Manager.
  • Advising potential clients (telephonically and or electronically) on all products as per product base and per FAIS requirements.
  • Administration process of completing necessary documentation with potential clients.
  • Follow-up on outstanding information & documentation on all applications for all product suppliers.
  • Follow-up on all feedback received.
  • Assisting in all queries received.
  • All after sale service to clients.
  • Office hours as contracted or as required by the company.
  • Submitting documents for processing. o All product benefit confirmation.
  • Maintain records as per office/FAIS requirement
  • General Sales and Referral Duties.

Requirements

  • Sales tactics/principles
  • FSB structure and FAIS Act
  • Computer skills (MS Office, Excel & Outlook)
  • RE 5
  • Matric
  • Business Training
  • Continuous professional development prescribed by the FSCA
  • Sales experience
  • Understanding of Financial Industry

Send your CV and latest pay slip to

ATripleA Recruitment and Temps

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