Menu Close

Cape Town: 1st Line Network Engineer posted by Mindmatch Consulting

Advertisement



Job Description

About the Role

Mindmatch Consulting is seeking a highly skilled 1st Line Network Engineer to join our team in Cape Town. As a key member of our shift-based team, you will be responsible for providing technical support and resolving incidents reported by our customers. You will work closely with our team to ensure timely resolution of issues and provide exceptional customer service.

Key Responsibilities

  • Supporting The Customer: Working on issues raised by clients, understanding the different business needs of the customers and recording all key information to support them.
  • Achieving SLA targets: Managing your time to prioritise urgent tickets while ensuring all requests meet the contracted SLA.
  • Customer Satisfaction: Owning issues through the initial phases of support and keeping the clients informed of all progress with the issue.
  • Documentation: Working within the team to ensure all client documentation is updated and correctly recorded in the relevant system aiding effective closure times.
  • Liaising with 3rd party suppliers: When necessary, request support from external suppliers regarding hardware, software or connectivity support.

Requirements

  • A strong desire and focus on continued improvements and personal development
  • A desire to be part of an overall team and achieve team goals, providing guidance to junior engineers
  • Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders
  • Outstanding problem-solving skills
  • Proven ability to work under pressure and with other team members
  • Strong time management and self-motivation skills
  • Keeping up to date with current industry trends and emerging technologies and best practices

Qualifications

  • Cisco Routing & Switching platforms including ISR, ASR, Catalyst and Nexus to a Tier 2 level
  • Cisco Security Platforms including firewall experience
  • Cisco wireless platforms including controllers and access points
  • Tier 2 Broadband support including traffic shaping
  • Experience of Extreme routing and switching
  • Knowledge of Meraki solutions
  • Knowledge of Fortinet solutions
  • Network design, implementation & troubleshooting
  • Configuring & managing VLANs, VPNs
  • Network security principles & practices
  • Monitoring and managing network performance and skills with traffic analysis tools
View Job  South Africa: Java Python OO Software Engineer - 100% REMOTE - R800k PA posted by E-Merge

Salary & Benefits

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

View Job  Durban: Sales Supervisor Hardware / Building Materials (12 month contract) posted by Omega HR Solutions

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town, Western Cape


Job Seeker Tip

Get references ready before you need them - keep in touch with past managers and colleagues.

View Job  Bloemfontein: Field IT Technician (IT, Engineering & Telecoms) posted by AtripleA recruitment & temps

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Pretoria: Tender Administrator / Coordinator

Jobs in Northern Suburbs February 20, 2026
Admin clerical secretarial

Minimum requirements: Diploma or Degree in Administration or related field Minimum 5 years proven experience in tender administration Strong understanding...

View Job

Johannesburg: Customer Care Consultant

Jobs in Central Johannesburg February 20, 2026
Customer service support

Requirements: Matric certificate Rrelevant experience in the medical aid or healthcare industry 24 years experience in customer care within a…

View Job

Sandton: Call Centre Agent (Customer Service)

Jobs in Central Johannesburg February 20, 2026
Customer service support

We are seeking a dedicated Call Centre Agent to join our team. As a Call Centre Agent, you will be…

View Job

Durban: Sales Representative

Jobs in Durban February 20, 2026
Sales

We are looking for a dedicated Sales Representative to join our team. The successful candidate will be responsible for generating…

View Job

Cape Town City Centre: Senior Bookkeeper

Jobs in Cape Peninsula February 20, 2026
Accounting Finance

Senior Bookkeeper Location: Paarl, Western Cape Salary: R25,000 CTC Department: Finance / Accounts Level: Intermediate to Senior Reporting to: Financial...

View Job

Cape Town Region: HVAC Service Co-ordinator

Jobs in Cape Peninsula February 20, 2026
Catering hospitality

Minimum requirements: Proven experience in a similar role within the HVAC industry for at least 2 years. Proficient in Microsoft…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape

More Jobs in Your Area