Cape Town: Banqueting Manager posted by Kendrick Recruitment
Posted on 2025-05-18 00:00:00
| Employer | Kendrick Recruitment |
|---|---|
| Category | Other IT/Computer |
| Location | Western Cape / Cape Town |
Job Summary
Kendrick Recruitment is now seeking an experienced and professional Banqueting Manager for a luxury hotel in Cape Town. The ideal candidate will have strong leadership skills, a hands-on approach, and a passion for delivering top-tier service in a high-end hospitality environment.
Minimum Requirements:
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35 years of experience as a Banqueting Manager or Assistant in a 34 star hotel environment
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Strong knowledge of Food & Beverage operations and Banqueting procedures
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Meticulous attention to detail with a structured and organized approach
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Assertive decision-maker with the ability to implement high operational standards
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Proficient in Microsoft Word, Excel, PowerPoint, and staff training systems
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Proven leadership abilities with a respected and motivated team
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Fluent in both English and Afrikaans (written and verbal)
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Own reliable transport is essential
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Sober habits and high integrity; willingness to undergo random drug, alcohol, or polygraph testing
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Available to work flexible hours, including nights, weekends, and holidays
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Strong communication and interpersonal skills, with the ability to engage guests professionally in person and over the phone
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Must be a hands-on, proactive team player with a can-do attitude
Key Responsibilities:
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Achieve budgeted food and beverage sales and manage departmental costs effectively
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Maintain high standards of service and operational excellence within the banqueting and conference department
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Perform monthly stock control of banqueting equipment including glassware, crockery, linen, and more
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Oversee daily operations of meeting and conference setups and services
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Handle all function delivery sheets and bar requisitions accurately and timeously
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Monitor the quality of banqueting food, beverage, service, and presentation
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Ensure exceptional client service from pre-event to post-event feedback and evaluations
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Supervise team schedules to ensure adequate coverage and service consistency
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Collaborate with the Conference & Events Manager, Head Chef, and banqueting team to ensure event details and client requirements are met
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Attend weekly departmental and banqueting meetings
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Support in menu planning and departmental budget creation
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Ensure meeting rooms and event spaces are set to required specifications
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Coordinate general housekeeping and maintenance of conference and banqueting areas
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Handle customer complaints professionally, escalating issues when required
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Conduct regular staff training and development to maintain service standards
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Monitor staff performance, discipline when needed, and ensure adherence to company policies
This position is perfect for a dedicated, enthusiastic hospitality professional who is ready to take ownership of a dynamic role in a luxury setting. If you meet the criteria and are ready for your next challenge, apply now by sending your CV to Kendrick Recruitment.
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