Job Description
SUMMARY
Beauty therapist is trained in the basic spa treatments. Treating all customers with the utmost care and professionalism to create an inviting and calm atmosphere. Do treatments on various customers that are of the highest quality so that they want to return for the quality of the treatment received. Continuously upskills yourself through practice and study. Expected to be target driven and focused on elevating retail and/or treatment sales. All Spa employees should be presentable according to industry standards as well as pay attention to personal care.
MINIMUM REQUIREMENTS
Qualification: Grade 12 or Equivalent
Beauty Therapy Certificate
Experience: 1 year Industry related experience
Generic Competencies: Interaction with Others; Communication; Personal Effectiveness; Cognition/Thinking
Unique Competencies: Attention to Detail; Building Customer Loyalty; Customer Focus; Energy.
DUTIES AND RESPONSIBILITIES
Treatments and equipment
- Familiar with all treatment protocols Manicure & Pedicure, Gel, Waxing, Skincare and Massage
- Understand of all Mint Spa related products
- All services offered to be delivered to the highest standard
- Carry out accurate skin analysis and give advice about skin and body care
Administration
- Maintain client records with a confidential and effective system
- Use down-time as up-time to improve knowledge and services
Cross-service
- Hosting of guests
- Rooming of guests
- Refreshing rooms
- Basic housekeeping
Upsell and Communication
- Give advice about products carried in Mint Spas
- Build and maintain client relationships
Personal development
- Ongoing online training for personal development is required
- Develop a mindful culture within yourself
- Attend all training sessions
General Standards
- Maintain a high standard of spa hygiene on a daily basis
- Deep clean of treatment rooms done monthly
- Taking responsibility for Spa equipment
- Ensures that waxing station is neat and presentable at all times
- Ensure that nail stations are neat and organized at all times
- Ensures that manicure and pedicure equipment is sterilized
- Maintaining UV cabinets
Institutional Worth
- Keep up to date on trends
- Cross-promotion and selling of the spa services with the in-house reservations team
- Be invested in developing Mint Spa as a brand
- Passionate about wellness
You will be expected to be available telephonically at all times and always have access to read and respond to your emails.
The duties as per the above should not be read in isolation but may change as the policies, procedures and operational requirements of the business evolves.
Ready to Join? If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you! Apply now or send your resume to *****@*****.co.za and embark on a journey filled with excitement, growth, and endless possibilities.
Due to the large number of CV’s received, only candidates that meet the minimum requirements will be contacted. If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
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