Job Description
About the Role
We are seeking a highly motivated and experienced Branch Manager to oversee all branch operations and ensure alignment to the organisational business goals. As a key member of our leadership team, you will be responsible for managing a profitable, sustainable business unit that contributes to the overall success of Lewis Stores (PTY) Ltd.
Key Responsibilities
- Manage, lead, motivate, develop and empower branch staff thereby retaining a stable team delivering on business goals.
- Effectively implement the organization business model, manage the targets and operations in order to maintain a healthy, profitable business.
- Be responsible for excellent customer service in the Branch, by playing an active part during customer contact situations thereby ensuring and maintain healthy customer relationship.
- Manage and control financial areas of responsibility to stay within the company accepted norms and manage risk to the business in this regard.
- Increase sales by ensuring good customer service, and stock management.
- Ensure Stock loss is minimized through compliance with security measures, stock and cash handling procedures.
- Drive a low-cost business according to company standard by controlling and managing the financial areas of responsibility.
- Ensure administrative duties within the store are in accordance with company guidelines. (NCA & FAIS)
- Guide, manage and verify operations within the Branch to ensure compliance with relevant regulatory legalisations.
Requirements
- Minimum 3 years Retail Management Experience preferably in the furniture retail.
- Computer Literate.
- Strong Leadership abilities
- Management abilities
Qualifications
- Matric/Grade 12 educational qualification.
- A valid drivers license.
Salary & Benefits
(This section will be skipped as it is not mentioned in the original job description)
How to Apply
About Other Retail Jobs in Western Cape
In the Western Cape, the retail industry is a significant sector, employing thousands of people and contributing substantially to the regional economy. Typically, roles within this field involve supporting sales teams, managing store operations, and providing exceptional customer experiences. Generally, these positions require a combination of business acumen, communication skills, and flexibility.
When it comes to salary expectations for retail positions in Western Cape, it’s difficult to pinpoint exact figures due to the variability in factors such as experience, company size, and industry sector. However, broadly speaking, salaries for entry-level retail roles can range from around R20 000 to R40 000 per annum, while more senior or specialist roles may command salaries between R60 000 to R120 000 per annum. Experience, qualifications, and specific job requirements often influence actual salary ranges.
Common skills required for retail positions include excellent communication and interpersonal skills, the ability to work in a fast-paced environment, basic knowledge of point-of-sale systems and inventory management, as well as the capacity to adapt to changing sales trends and customer needs. Retail managers may also need to possess strong leadership and analytical skills, while those in more technical roles might require expertise in areas such as supply chain management or data analysis.
The retail industry is a diverse sector, employing professionals in various types of stores, from high-street retailers to specialist boutiques. Financial services sector companies often have large retail operations, while technology industries frequently incorporate e-commerce and digital sales platforms into their retail strategies. Manufacturing companies may also have retail arms for direct sales or product demonstrations.
Career development opportunities exist throughout the retail industry, with many roles offering potential for promotion to senior management positions or specialized departments such as visual merchandising or customer service training. Typically, employees in this field can expect to gain valuable experience and develop new skills through ongoing training programs, which may include leadership development courses, sales strategies workshops, or technical skill-building sessions.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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