Cape Town: Business Analyst posted by Red Panda

THE MAIN PURPOSE OF THE ROLE

The key function of a BA is to work with the stakeholders to analyze and document business processes for a system or piece of software to be developed. To determine functional requirements and high-level features, as well as elaborate on the details of the software project and requirements to set the direction of the project, and support its implementation.

KEY RESPONSIBILITIES: 

Create user requiremnt document 

• Document the client requirements
• Document in a clear manner
• Document a well-structured document according to the specification template
• Mockups and sample reports
• Maintain documentation and ensure it remains up to date
• Minimal rework required for artifacts produced

Customer Satisfaction (UAT Signoff) 

• Delivers to customer expectation
• UAT percentage below 9% Failure rate
• Ensuring the finished product is what the client has asked for

Meeting Facilitation 

• Running workshops with clients
• Spec handover sessions with the development team
• Demo sessions

Collaboration

• Collaborating with the development team and Development project managers
• Collaborating with the Product Owner
• Backlog grooming

CORE SKILLS/COMPETENCIES: 

Mandatory Skills/Abilities required for the job

• Experience with Mockup tools
• Jira, confluence (or similar)
• Proficient in Microsoft Office
• Experience with SQL
• Experience in User Stores
• Wire Framing
• Experience in using Agile – Safe methodologies
• Participating in Estimation stores and creating acceptance criteria
• Create and run demo sessions
• Time tracking management
• Experience with requirements documents and requirement solicitation

MINIMUM REQUIREMENTS: 

• A minimum of 3 years’ experience in a Business Analyst role
• BA degree or qualification
• Retail related experience
• Exposure to enterprise development