Cape Town: Business Development Manager posted by titc.io

This is more than just a sales role its a chance to drive business growth, shape client acquisition strategies, and lead a high-performing sales team.

Were looking for a driven Business Development Manager (BDM) who thrives on building client relationships, identifying new opportunities, and leading a team to exceed ambitious revenue targets. Youll play a key role in expanding our client base, developing team talent, and ensuring our business growth aligns with strategic goals.

As part of an innovative fintech platform transforming how travel sector businesses operate across global markets, youll help clients streamline payments, manage multi-currency transactions, and unlock sustainable growth.

With a growing footprint across Africa and a strong focus on performance excellence, were building a sales culture that rewards integrity, initiative, and impact.

Job Description:

As Business Development Manager, youll take ownership of the full sales cycle from strategic lead generation and client onboarding to long-term retention and revenue optimisation. Youll manage a sales team, ensuring consistent delivery against acquisition and retention goals, while promoting best practices in client engagement and performance management.

Your daily adventures include: 

• Leading and mentoring a high-performing sales team, fostering accountability and excellence.
  
• Driving acquisition of new clients, achieving an annual revenue target of R250 million across a rolling 12-month period.
  
• Maintaining a minimum 75% retention rate of all owned accounts, ensuring long-term client success.
  
• Recruiting, training, and managing at least two sales executives, maintaining an optimum team size of three.
  
• Managing the entire sales pipeline in Salesforce, ensuring all interactions and updates are accurately recorded.
  
• Collaborating with Marketing to optimise lead generation and conversion efforts.
  
• Representing the company at key industry events, trade shows, and client meetings.
  
• Partnering with leadership to refine sales strategy, incentive structures, and performance metrics.
  
• Upholding the company’s service standards through proactive communication and exceptional customer care.
  

Requirements

• 5+ years of sales or business development experience, preferably in fintech, travel, or payments.
  
• Proven track record of meeting and exceeding sales targets in a high-performance environment.
  
• Excellent communication and relationship-building abilities.
  
• Proficiency with Salesforce or equivalent CRM systems.
  
• Commercial acumen and analytical thinking, with a proactive approach to problem-solving.
  
• A self-starter attitude and the ability to thrive in a hybrid working environment.