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Cape Town City Centre: Account Manager (Emea) Marketing Saas

Account Manager (Emea) Marketing Saas

Posted on 2025-02-08

Job Summary

Account Manager (EMEA) – Email Marketing SaaS ? Location: Claremont, Cape Town ?

Salary:

R25,000 per month ? Working Hours: 09:00 – 18:00 (Monday to Friday, RSA timezone throughout the year) Are you passionate about client relationships, digital marketing, and technology? We’re looking for a proactive and detail-oriented Account Manager to join our dynamic team. This role is perfect for someone with experience in SaaS, digital marketing, email marketing, or AdTech, who thrives in a fast-paced, client-focused environment. Key

Responsibilities:

? Client Management & Retention • Develop and maintain strong relationships with existing clients. • Educate customers on product capabilities and ensure they maximize their ROI. • Handle client queries, provide solutions, and manage renewals. • Identify upsell opportunities for additional services (design, training, extra licenses). ? New Client Onboarding • Work closely with the sales team to onboard new clients smoothly. • Ensure customers are fully trained on the software and can leverage its features effectively. • Coordinate with technical support teams to ensure a seamless setup. ? General Account Administration • Manage client data using Salesforce, ticketing systems, and Google Drive. • Conduct account reviews and performance reports. • Stay up to date with email marketing trends and digital industry news. What We’re Looking For: ? Experience in account management, client services, or customer success – ideally within SaaS, MarTech, digital marketing, or AdTech. ? Understanding of email marketing, digital platforms, and campaign management. ? Strong communication skills with the ability to present to enterprise clients. ? Familiarity with Salesforce, ticketing systems, Google Drive, and DocuSign (a plus). ? Highly organized, detail-oriented, and proactive in solving client challenges.

Account Manager (Emea) Marketing Saas position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2025-02-08 in the Accounting Finance category

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