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Johannesburg: Key Account Manager




Date 2024-05-11
Job Title Key Account Manager
Employer
More Information
Salary 8000
Category Sales
Location Gauteng
/ Johannesburg

Job Summary

Roles and Responsibilities POSITION The role of Key Account Manager focuses on managing client relationships within an allocated client base through sales of our branded promotional items, apparel and corporate gifts. Duties include sourcing, quoting, closing sales and overseeing production through to delivery to client. This is effectively the process of generating and producing new business. DUTIES Sourcing Request for quote: Receive request for quote from client and make use of the My Wardrobe Promotions Supplier Database to source products from our suppliers as required by the client. Pricing and turnaround times: Obtain the best possible pricing, check stock and turnaround times are sufficient. Supplier database: Maintaining and updating the information in the Supplier Database is required. Quoting Quickbooks: Quotes are compiled and pricing calculated in Quickbooks. Meeting clients needs: The client should be presented with an appropriate range of options which fit within their budget and other requirements such as colour, size or functionality. Presentation of quotation: The Quickbooks quote is included in the email in which pictures of the options are displayed. These pictures should be presented with the clients logo as an example of the branding which will take place on the product wherever possible. Disclosure: All details pertinent to the order are to be communicated at this stage including expected lead times Pricing: The Account Manager is responsible for calculating selling prices according to guidelines given. Factors to consider include quantity, collections and deliveries needed to complete order, size and nature of physical goods to be transported and additional work required to compile order such as packing/wrapping. Follow up: All quotes must be followed up on to increase conversion ratio and ensure continued sales Sign off: Receive order sign off from client and respond with sales order confirmation. Capture all necessary information in Quickbooks and JobTracker The Production process Purchase orders: Generate Purchase Orders for the required products and send to the suppliers concerned. Follow up with supplier to ensure receipt and queuing of job. Logistics: Schedule provisional collections and deliveries for our driver in his diary of all points required to complete the order. Supplier invoices: Receive supplier invoices; carefully check the items, quantities and pricing on the invoice before submitting for approval and payment. Logos and branding: Send logos and layouts for branding while specifying any other important information like positioning, sizing and pantone colours to be used. Layouts and approval: Forward the layout to the client to obtain approval. Follow up: Follow up daily with suppliers to ensure the order is on track and update the JobTracker with the status of the order accordingly. Delivery Quality control: All complete orders must be thoroughly checked and counted. Substandard workmanship must not be accepted and should be rectified or replaced. Delivery and invoice email: A courteous email must be sent to the client prior to delivery confirming estimated delivery time. The invoice is to be attached to this email and the client should be thanked for placing their business with My Wardrobe Promotions. It is critically important that throughout the above process the clients expectations are set and managed. The client must be kept informed constantly. New business Prospecting: Although the majority of clients are provided by the company, Account Managers are encouraged to prospect for new business and assisted in this task with extensive marketing material. Employment Details Employment Type: Permanent Employment Industry: Wholesale and Retail Work space preference: Work Onsite Ideal work province: Gauteng Ideal work city: Johannesburg Salary bracket: R 8000 – 10000 Drivers License: CODE B (Car) Own car needed: Yes

Key Account Manager position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2024-05-11 in the Sales category

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Johannesburg: Key Account Manager




Date 2024-05-01
Job Title Key Account Manager
Employer
More Information
Salary R35k – R45K, ctc, depending on experience
Category It Computing Software
Location Gauteng
/ Johannesburg

Job Summary

Location : Sandton

Salary:

R35K R45K, depending on experience Our client is seeking a Key Account Manager to oversee existing contracts and key accounts, as well as manage, present and report on all clients on a monthly, quarterly, and annual basis. PRIMARY PURPOSE OF JOB Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition. Acquiring a thorough understanding of key customer needs and requirements Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives. Ensure the correct products and services are delivered to customers in a timely manner Serve as the link of communication between key customers and internal team Resolve any issues and problems faced by customers and deal with complaints to maintain trust Monitor and analyse performance metrics and suggest improvements Operating as the lead point of contact for any and all matters specific to your accounts Perform research and identify new potential customers and new market opportunities Provide timely and effective solutions aligned with clients needs Liaise with Marketing and Product Development departments to ensure brand consistency Stay up to date with new product launches/ Waste management Solutions DUTIES/TASKS Assist with challenging client requests or issue escalations as needed Analysing client data to provide valuable feedback and propose solution to challenges Monitoring market trends and providing regular competitor feedback Highly goal-oriented, assertive and a hands-on problem solver Analyse and draw inferences from data Weekly Planning and Reporting of Key client meetings and feedback Yearly forecast of New developing key accounts based on Sales potentials Adding existing clients to key account structure Building monthly reports from available date of web portal Signing off and presentation of monthly reports done by Aftersales department Liasing with Sustainability department on new projects and project timelines REQUIREMENTS & SKILLS Minimum 3 years experience as a Key Accounts Manager managing Blue Chip corporate accounts on a national scale. Experience in sales and providing solutions based on customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels Excellent organizational skills Ability in problem-solving and negotiation Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Strong verbal and written communication skills

Key Account Manager position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2024-05-01 in the It Computing Software category

Click Go Apply to apply online!


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Apply directly for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
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Posted in Uncategorized

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