Cape Town City Centre: Debtors Controller

Requirements: NSC 2 years accounts experience Excellent verbal and written communication skills in English Confidence and persistence in a friendly manner Able to keep calm under pressure Computer literate i.e., can use email, Excel and Word efficiently. Strong bookkeeping/numeracy skills. Reconciling and managing account queries Ability to multitask, prioritize and manage time effectively. Accuracy in capturing of information and data, eye for detail Ability to resolve issues and address complaints Service orientated mindset Responsibilities: Communication: Follow up on outstanding/new accounts/queries, telephonically and via email. Liaising with customers, drivers, sales reps, 3rd party couriers and internal sales team in an efficient yet friendly manner. Accountability: Quality, ensuring that all payment allocations are done accurately according to the customers remittance and credit agreements Reconcile customer accounts ensuring all customer queries are resolved accurately Process new accounts, doing Credit checks, sales manager approval and upload onto K8 Comply with the measures and targets set by management to achieve the goals of the company. Respect: Uphold the companies’ goals and values. Teamwork: Assist the admin team with enquiries and information