Cape Town City Centre: Facilities Technical Manager

Facilities Technical Manager Join a fast-growing gelato brand and keep a dynamic retail network running smoothly Cape Town | R25 000 to R35 000 per month CTC | 8am to 5pm on-call/standby About Our Client Our client is an expanding gelato business with multiple high-traffic retail stores across Cape Town. Known for quality, innovation, and a vibrant brand experience, they are scaling rapidly and need strong technical support to keep operations seamless. The company values hands-on problem solvers who take pride in maintaining safe, efficient, and well-run stores. The Role: Facilities Technical Manager This role exists to ensure all stores operate safely, efficiently, and without disruption. You will oversee technical maintenance, refrigeration systems, electrical compliance, and store upgrades across a growing retail network. With a mix of hands-on repair work and contractor management, you’ll play a critical role in reducing downtime, extending equipment life, and supporting the brand’s continued expansion. Key Responsibilities Bring 3 to 5 years of hands-on maintenance experience across electrical, plumbing, carpentry, and general repairs Conduct routine inspections across all stores to identify faults, risks, and maintenance needs Perform repairs directly, including glazing, lighting, signage, and general handyman tasks Maintain, troubleshoot, and repair commercial refrigeration units used for gelato production and storage Manage preventative maintenance schedules for all temperature-controlled equipment Handle electrical repairs, replacements, and installations within the scope of a wireman’s license Manage external refrigeration specialists and electricians for larger technical projects Oversee store upgrade projects, fit-outs, and refurbishments Source, vet, and manage contractors and service providers Maintain asset records, warranties, service logs, and inventory of tools and supplies Work closely with store managers and the business owner to resolve daily operational issues About You 3 to 5 years of experience in facilities, technical maintenance, or a similar hands-on role Valid South African driver’s license Wireman’s license or registered electrical qualification Practical experience working with commercial refrigeration systems Strong organisational skills and the ability to manage multiple sites and priorities Able to work independently and make sound decisions under pressure Experience in retail, hospitality, or food production environments (advantage) Exposure to store openings, fit-outs, or contractor management (advantage) Proactive, solutions-driven, reliable, and highly organised Strong communication and interpersonal skills, with a calm approach during urgent breakdowns