Cape Town City Centre: Investment Fund Operations Team Leader – CA(SA) – Asset Management

About the team: Fund Operations is a global team of 30 people broadly split into 5 sub teams all sharing the same core responsibility of oversight and facilitation of transfer agent activities and supporting clients who invest in their Fund Ranges. The Fund Operations team plays a vital role in ensuring efficient, compliant, and investor-focused fund administration through effective management of the outsourced transfer agent relationship. As a Fund Operations Team Leader, you will be responsible for transfer agent oversight and for leading the Fund Operations team to deliver accurate, efficient, and timely operational outcomes. Responsibilities: Act as the primary point of contact for SA, Botswana, Namibia and Hedge funds Unit Trust operational and finance related matters Oversight of administration function performed by our Transfer Agent, in line with SLA Responsible for the Fund Operations Finance function which includes but not limited to, bank reconciliation, cash management, commission, rebates, deal amends and taxation processes Resolve and manage queries keeping all stakeholders informed of progress Provide oversight of stakeholder correspondence Oversee and maintain banking relationships, ensuring efficient management of inflows and operating accounts Participate in finance, banking, tax, regulatory projects and web development initiatives Process improvement – assist with documentation and implementation of more efficient processes Conduct statistical trend analyses to identify patterns and inform decision-making Maintain good working relationships with the Transfer Agent, Client groups, Tax, Legal, Compliance and other operations teams across the business Participate in monthly relationship meetings with the Transfer Agent to ensure alignment, review performance, and address key issues Monitoring of Transfer Agent key performance indicators Preparation and monitoring of annual rate card and project budgets Oversight of expenditure relating to the Transfer Agent, including authorisation of payment of invoices Manage and develop the Fund Operations team, offering guidance and mentorship to support continuous improvement and team effectiveness. Requirements: CA(SA) from big four, with 4 – 5 years post article asset management auditing experience, and leadership/management working experience Proficiency in data analysis tools, for example Excel, Power BI, HyperionDev, etc. A methodical and detailed-orientated approach to work Having previous management and operational experience would be an advantage Some of the attributes we look for in a person are: The ability to build and maintain meaningful relationships The ability to ‘approach and own’ and continuously looks for opportunities to develop A client focused and collaborative approach Intellectual curiosity Ability to analyse, interpret and assimilate information