| Date | 2025-01-18 |
|---|---|
| Job Title | I&O Support Engineer |
| Employer | More Information |
| Salary | MR Monthly |
| Category | It Computing Software |
| Location |
Cape Town Region / Cape Town City Centre |
Job Summary
Job Function: IT Operations Monitoring of all Infrastructure as a member of the I&O team End-User Support for business and contact center Support Business with Telephony, infrastructure and connectivity and MS operations. Implement and adhere to best practice guidelines, policies, processes and procedures. Ensure technical operational efficiency within the business. Execute business needs, based on identified priorities within the team IT Operational monitoring and reporting Identify, minimize and escalate potential IT risks and opportunities in IT Operations. Ensure effective business alignment by developing and maintaining effective relationships with stakeholders as part of the I&O team Deliver successful end user support to Business Accountable to I&O Operations Specialist Security and User Management Business application security administrator for all core applications. Spot checks on Ad accounts Assist with IT audits Assist with quarterly security reports Accountable to I&O Operations Specialist Infrastructure Maintain the current functionality of infrastructure technology within the business Implement Infrastructure monitoring benchmarks as identified by the team. Accountable to I&O Operations Specialist Lan & Wan Monitor and support the onsite Lan and Wan for Business Assist users with password resets and connectivity support Accountable to I&O Operations Specialist Asset Management Updating/Maintaining of the asset register for all IT hardware as part of the team Accountable to I&O Operations Specialist Formal Education: Appropriate 3/4 year IT qualification (Computer and Information Science, Management Information Systems, Information Technology, Computer Engineering, Computer Programming) MCSE / MCITP or Recognised Degree/Diploma O365 / MS AD and Exchange Certifications OR Azure Virtual Desktop/Cloud PC Experience 5 – 7 Years IT Experience Experience in dealing with teams within geographical and technical complex environment. Microsoft Server 2008,2012,2016,2019 Microsoft Exchange 2016, 2019, DAG Mimecast Email gateway Management O365 /Azure Administration RDS Terminal Services (2016,2019) Active Directory (2012,2016,2019) DNS, DHCP, Routing Windows File Server Management (DFS) ITIL v3/4 AND / OR Azure Virtual Desktop/Cloud PC
I&O Support Engineer position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2025-01-18 in the It Computing Software category
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