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Cape Town City Centre: Junior Claims Handler

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Job Description

About the Role

You will be responsible for handling all motor and non-motor personal lines claims, as well as related claims queries, ensuring a first-class level of service at all times. As a Junior Claims Handler in our Cape Town City Centre office, you will play a crucial role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities

  • Assess each claim on the insurance administration system and identify the type of claim
  • Assess the validity of the claim and documentation
  • Notify/Communicate to the insurers and brokers possible invalid claims
  • Assure capturing of claims are done accurately and correctly
  • Ensure all criteria is met to pay the claim
  • Provide high-quality feedback (written and verbal) to brokers and clients
  • Attend to both inbound & outbound call queries
  • Ensure claims workflow and procedures are adhered to
  • Assess claims for possible fraud risks

Requirements

  • Must have matric
  • Relevant FAIS qualifications
  • Fit & Proper Competent Class of Business
  • Commercial Lines and Personal Lines Regulatory Examination for Representatives
  • Minimum 2 years experience as a Claims Handler
  • Strong understanding of the Insurance Industry
  • Able to make calculations
  • Strong sales/retentions background

Qualifications

  • Matric
  • Relevant FAIS qualifications

Salary & Benefits

[ No information available, skipping this section ]

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Accounting / Finance Jobs in Cape Town Region

In the Cape Town region, accounting and finance positions are typically found in various industries, including financial services, technology, and manufacturing sectors. The job market for these roles is generally stable, with a steady demand for skilled professionals to support business growth and development.

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Accountants and finance specialists in Cape Town can expect salaries that range from R400 000 to R1 500 000 per annum, depending on factors such as level of experience, company size, industry sector, and specific job requirements. For example, entry-level positions may start at the lower end of this range, while senior roles or those in larger companies may command higher salaries towards the upper end. However, these figures are only general guidelines and actual salaries can vary significantly depending on individual circumstances.

Common skills required for accounting and finance roles in Cape Town include proficiency in financial software such as SAP or Xero, strong analytical and problem-solving skills, excellent communication and interpersonal skills, a solid understanding of tax laws and regulations, experience with budgeting and forecasting, and a degree in accounting or a related field. Other desirable skills may include knowledge of cloud-based technologies, data analysis tools, and industry-specific regulations.

The financial services sector is one of the largest employers of accountants and finance specialists in Cape Town, followed by technology and manufacturing industries. These sectors require professionals with a strong understanding of financial management, budgeting, and forecasting to support business growth and decision-making. Other industries that may employ accounting and finance staff include construction, tourism, and agriculture.

For those interested in pursuing a career in accounting or finance, there are many opportunities for professional development and advancement. Many companies in Cape Town offer training programs and mentorship schemes to help employees build their skills and expertise. Additionally, certifications such as the Certified Public Accountant (CPA) designation can be beneficial in enhancing career prospects. Overall, a strong foundation in accounting and finance, combined with relevant work experience and industry-specific knowledge, can lead to a successful and rewarding career in this field.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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