Cape Town City Centre: Mid-Level Systems Analyst

The Mid-Level Systems Analyst plays a key role in bridging business needs with technical solutions at iOCO. This role involves supporting the design, development, implementation, and maintenance of IT systems, while collaborating with cross-functional teams to ensure solutions align with business objectives. The ideal candidate will have strong analytical skills, a solid understanding of systems analysis methodologies, and hands-on experience with software development processes. What you’ll do: Support the development, implementation, and maintenance of IT systems. Document system requirements and create detailed specifications for developers. Assist in testing and validating new system features to ensure alignment with business requirements. Conduct engagements with key stakeholders across departments to understand their business processes, needs, and challenges. Conduct feasibility studies to assess potential solutions and their impact. Participate in constructing programs, including coding, testing, and debugging where applicable. Collaborate with project teams to ensure technical solutions are effectively designed and deployed. Contribute to system documentation, user manuals, and training materials. Your Expertise: Minimum of 3 years’ experience in one or more of the following roles: Systems Analyst System Engineer Quality Assurance Business Requirement Analysis Proven experience in: Software Development Life Cycle (SDLC) Systems analysis and documentation Qualifications: National Diploma in Information Communication Technology (ICT) or a related field incorporating Information Systems. Skills & Competencies: Strong understanding of system design principles, analysis methodologies, and development processes. Experience with documenting technical specifications and requirements. Proficiency in conducting system testing, debugging, and issue resolution. Familiarity with database structures, programming concepts, and integration techniques. Analytical mindset with excellent problem-solving and communication skills. Ability to collaborate effectively with technical and non-technical stakeholders. Knowledge of tools such as: Microsoft Visio or Lucidchart (for process mapping) JIRA or Azure DevOps (for requirement tracking) SQL or equivalent database tools Confluence or SharePoint (for documentation)