| Date | 2024-09-13 |
|---|---|
| Job Title | Onsite Customer Support Technician |
| Employer | More Information |
| Salary | |
| Category | It Computing Software |
| Location |
Cape Town Region / Cape Town City Centre |
Job Summary
Qualifications and Education
Requirements:
1-3 years of experience in the industry CompTIA A (or equivalent) CompTIA Network (or equivalent) Microsoft Certifications: Fundamentals (900â??s) Preferred Skills: Microsoft Office Desktop Server Azure OneDrive SharePoint Key Responsibilities Technical Support: Providing on-site technical support to the designated customer, including creation, assignment, resolution, and closure of support tickets Areas of Support: Windows Desktop Support Basic Microsoft Server Support Basic Network Support Basic PBX Solution Support Microsoft 365 Management Data Management Documentation: Maintaining all ICT-related information in a documented format Processes: Monitoring current ICT processes to ensure their relevance and up-to-date status Assessing customer environments to identify opportunities for improvement Customer Interaction: Direct engagement with the designated customer to address their queries and concerns Traveling between sites as needed for support Professionalism: Adherence to corporate standards of professionalism Language: Have a good grasp of the English language. Work Conditions Onsite presence at client locations. May require occasional travel between multiple sites.
Onsite Customer Support Technician position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2024-09-13 in the It Computing Software category
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