Responsibilities:
Welcome guests at the front entrance, assist with parking, check-in, and rooming. Provide exceptional guest assistance throughout their stay. Handle reservations, guest queries, and telephone inquiries. Prepare guest accounts, process payments, and manage check-outs. Maintain accurate records and filing systems for smooth front office operations. Assist with luggage handling and transportation when required. Ensure guests have a memorable and seamless experience, bidding them farewell upon departure.
Requirements:
Matric qualification. Hospitality-related tertiary qualification (advantageous). Experience as a Front Office Receptionist in a 4-star establishment. Ability to work various shifts and across multiple functions (luggage handling, driving, reception, etc.). Valid driver’s license. Proficiency in MS Office and Opera PMS. Competencies: Neat and professional appearance. Strong front office operations skills. Excellent knowledge of the hotel and city to assist guests. Outstanding verbal and written communication skills. Ability to adapt to new technology (e.g., mobile devices). Commitment to high ethical standards and service excellence. Alignment with the hotel’s values, service, and leadership philosophy. Offer: An empowering and dynamic work environment. Competitive remuneration package with risk benefits. 21 working days of leave per annum. Additional company benefits. Ongoing training and career development opportunities. To Apply: Please submit a copy of your updated CV and a recent profile photo . Only shortlisted applicants will be contacted.
Receptionist – 4 Hotel position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2025-02-01 in the Catering Hospitality category
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