Key Duties: Manage reservations, guest profiles & booking accuracy Liaise with Sales, Revenue, OTAs & travel agents Maximise occupancy & room rates Handle group bookings & rooming lists Ensure deposits/prepayments are processed Follow up on provisional bookings to secure confirmations Assist with site inspections & agent relations Requirements: Proven hotel reservations experience (essential) min 2 years. Strong communication & organisational skills Attention to detail with a guest-first attitude Flexibility with working hours If youre a team player with a passion for hospitality and reservations, wed love to hear from you!